Cette villa de Hatillo offre l'accĂšs gratuit Ă Internet par Wi-Fi. Les services d'affaires incluent des bureaux, des chaises de bureau et des imprimantes. De plus, les chambres possĂšdent une cafetiĂšre ou une bouilloire et un fer / une planche Ă repasser.
Nelson and Miguel were very responsive. We had a few issues but everything was resolved in a timely manner. The house is in the mountains. Very close to stores within a 5-10 minute drive. There is a bakery on the up the road about an 2 minute drive that had the best fresh baked bread and pastries. Our neighbors had a cow which was nice to see in the mornings. The views from the back balcony are breath taking.
The house is beautiful and in pretty good location to explore the island. The actual stay in the house needs more attention to detail. Walls were dirty, bathroom drains were full of hair (disgusting) we had to clean it ourselves, not good. The bathrooms did not have floor mats for getting out of the showers, no wash clothes to dry our hands or face. Kitchen did not have a sponge to wash the dishes. Second floor rooms floods with water from the rain and our luggage got wet (not good) we didn't even have access to the dryer to dry those wet items. I understand that we only rented for 4 nights but the flood should have never happened and wet our luggage. The bed sheets on the second floor bedroom were stained (disgusting). Some of the pillows were made from cushions, and the others super hard, could not get a good nights rest. The mattresses were not even mattresses they seemed more like a thick cushion but definitely not real mattresses. The outside area had cigarette buds there when we arrived in the rocks poolside. The pool was dirty with leaves, dirt and what looked like green mildew on the pool walls. The jacuzzi was low on water and very very dirty murky water. The barbecue wall was black from previous use. Not an inviting area to even want to put food to cook there. Sliding door vary hard to close, seems to be on the verge of breaking. I truly expected to have had a better experience for the price we paid. It's a shame for such a beautiful house. Do better for others
Very comfortable home with a great pool area in a quiet neighborhood. Great for large families or a group of friends. One of the rooms is detached and by the pool with its own bathroom which was great for our needs. While there are a few areas of the house that could use some improvements, the host is extremely accommodating and quick to respond, which makes up for any minor issues.
This home is extremely cozy and beautiful. The rooms were comfortable, and we really appreciated the thoughtful touches like fresh water bottles in every room. The provided coolers were a lifesaver for our beach days. The only suggestion I have would be to add an AC unit to the living room, as it can get quite warm during the day, especially while cooking.
The place truly is a villa !!! it was better than the photos . I am a physician and cleanliness is a top priority! it was extremely clean ! The towels were soft and the best! The beds were so comfortable and made to perfection! The pool and outdoors were used daily. Felt safe in the area . Nelson, the host, was so responsive and answered any questions we had . He was able to take some of the kids to the airport and gave them a tour in the process that went above and beyond !! The set up of the home offers space, yet a family common area.. this is truly an amazing villa ! We will be back!!! 10/10!!
This home was absolutely perfect for our first family vacation to PR! We loved everything about our stay - from the comfy beds, to the amazing pool / hot tub - we even loved our special neighbor (cutest and super friendly cow ). 100/10 stay. Can't wait to come back and visit again
Our stay was amazing! Nelson the owner was amazing the best owner/host we could have asked for. The house was packed and stored with all that we needed to accommodate both adults and kids. The house look just as pictures. We had issues with loss of water the last two nights but nelson came with his workers and made sure the problem was resolve. He was very attentive and gave us a full itinerary of things nearby which was very helpful as well.
This property has everything you could need for any length of stay, and if it was lacking anything, Nelson took care of it. There is plenty of room, plenty to cook with and an amazing pool and spa to chill in. Hanging out with friends & family outside is so easy and comfortable. The air conditioners in the bedrooms make sleeping so nice & if you want an expert to take you and your group on a tour of almost anyplace on the island, Nelson does that - and at a great rate!! If we ever get back to Puerto Rico, we'll definitely come back!
Great place, recommendation pump needed in pool, beginning and end of trip pool dirty. Nelson great attention to our concerns. Definitely too hot in living space, canât imagine there in summerâŠ.
We stayed here April 2025. 8 kids ranging from 3-16 & 6 adults. There was plenty of space for everyone! Beds are so comfortable, plenty of towels for pool & showers. All essentials you need in the kitchen, jacuzzi felt amazing, thereâs a basketball court on the side attached to the house that we didnât even know about but was great to have. Bakery up the street is AMAZING! Only about 8 min drive to Walmart. Host was amazing and answered txts within minutes! Highly recommend! We will be booking here again in the future as well! Canât say enough good things!
Had a fantastic trip at the Utopia Villa! Nelson was so very attentive and gave us a list of local places to visit. Although the island lost power, Nelson did everything he could to help us stay comfortable. Our family loved the pool, the Rain Forest excursion (Nelson and his staff were excellent), and the various nearby beaches! The only suggestion we had was the lack of AC in the parts of the house. Weâd definitely recommend the Utopia Villa to large families who want to see the authentic Puerto Rico!
Stayed for 1 week exactly (Tuesday to Tuesday).The house has a nice country feel and is in a great locationâjust a short 10â15 minute drive to beaches, restaurants, and stores. There's also a convenient bakery/gas station with a small store just 2 minutes down the road.The host was very responsive and even checked in during our stay, which we appreciated.That said, the house could use a deep cleaning now and then, especially the floors. Some minor updates like fixing small issues or replacing the toilet seat would go a long way in improving the overall feel.Overall, we enjoyed the stay and the peaceful setting, but a bit of upkeep would make the experience even better.
If youâre thinking about booking, DO IT! Everything was amazing from reserving the stay to checking out! We almost had to stay an extra night & Miguel was soooo accommodating! (Almost makes me sad that we didnât stay!) planning our next vacation with this stay at the top of our list! Canât wait to come back.
A great spot for friends or family looking to get away for a long weekend. Food and drinks close by, or adventures a little further away if you have a car.
Perfect in everyway for out multi generational winter getaway! Amazing outdoor/pool area, great neighborhood, private yet close to amenities and beautiful beaches. Loved the Lechuga bakery on the corner. The hosts left a beautiful welcome basket of fresh fruits, and beverages and the home was well stocked with the basic needs that are very helpful to have on hand. Many games and pool toys on hand with many activities right in the house for all ages. I found the hosts to be extremely thoughtful to our family experience. Thank you Nelson and Miguel for ensuring our family had a great stay. Five Star experience!
We had an excellent stay. We were concerned about the reviews commenting on the lack of air conditioning in the common areas, but there were ample ceiling fans and even with the temperature in the mid 80s we had no problem staying comfortable. Its a short 10 minute ride to shopping centers and walmart for food/supplies. The drive to San Juan is on the linger side (about an hour and 10 minutes), but it depends what your plans are as to how much that would bother you. There are ample local bars and restaurants. Everyone enjoyed the house.
We had a great time and the host was very responsive. The home met the needs of our family of 11 people for 9 days. There were enough outdoor spaces that everyone who needed alone time could find a quiet place. The listing is accurate allowing us to be prepared for a comfortable stay. We were there over the 28th and enjoyed watching people get decked out in capes and masks to celebrate this cultural event. This neighborhood is the center of the party and the sirens and music went on all day and all night. Based on previous reviews we came prepared with ear plugs and re-routed our activities away from Hatillo for the day. If we came Puerto Rico again with our family we would stay again at the luxury utopia villa.
Proper was nice, clean and roomy. Contacted the property mgr a couple of times with the first time on Sunday, on the key for the casuta door and was advised that someone would come out and no one did. We contacted again on Wednesday and still no one had showed up like we were told. And we checked out today which is Saturday.
This home was absolutely amazing. We had thirteen people, and it comfortably accommodated all of us. Nelson, our host was amazing. He even dropped by with a Box of frozen goodies for us. I would recommend this for anybody. Looking to go to puerto rico, nice centralized area, perfect for our family.
We were very disappointed with the place. When we arrived at 4:30pm they were working on fixing things in the house. The bathrooms, the pools were dirty. They were no soap, paper towels or bathroom rugs. The rooms had AC but the kitchen, living room and dining room had only 3 ventilators which made it impossible to be together.
Overall, it was an amazing place to stay with family and friends. Everything was top notch, no issue what so ever, most likely would book again on my next visit to PR
Overall, the place looks nice. However, there is no A/C in the living room or kitchen which forces you to have the door open and have flies everywhere. For my stay, the place wasnât as clean. We had to call and get the pool, a sofa bed, and one bed clean. Water leaking in the sink, issues with A/C in the room upstairs as it wasnât strong enough to cool the room. Last in my opinion, the house isnât comfortable for 16 people, and not very safe for children.