Terrible check in. Waited for ages as only one girl working in the pub and doing everything. Had to wait in a busy bar with a load of drunks. Absolutely awful. The drunks took priority over us checking in. Wrong room given to us so we changed. Food stopped at 8p.m. Had to go out for food. Came back to freezing cold room and had to go down to bar to ask them to put heating on. Had to fight my way through all the drunks again to ask. No teaspoons for a coffee in the morning in the room and we had a really start. Dirty shower. Pub lights right outside the room. Absolutely awful stay.
Stayed last year and enjoyed it so much we decided to come again this year.
Very disappointed! We arrived and were shown to our room by a very polite young barmaid. Once in the room I had to go down to the bar to ask for towels and to report a broken toilet seat.
We were told there was no food available on Mondays so had to go elsewhere to eat, came back to find the place shuts at 9pm. Went back to our room and realised we had run out of toilet paper (half a roll for 2 night stay). I went downstairs to find the place was locked up and nobody was about. Luckily I found the cleaners cupboard was unlocked so I helped myself to toilet roll.
Next morning we went down for breakfast at 08.30 to find out that only serials and hot drinks were available but not until 09.00 so went without. After a day out we returned and asked for a menu for dinner. We were given a menu but after the young lady explained what wasnât available we had a choice of pie, curry or beetroot wellington.
Over all the stay was bad. The room was generally dirty with bits of window hanging off. If there was a fire we would have been in trouble as the fire doors were wedged open.
Lovely friendly stafe and room was well presented, the bathroom had multiple maintenance issues. But because of the short stay i didnt mention it to the staff and didn't see any one on checking out. Would stay agen