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Crowne Plaza Hefei by IHG

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Photo gallery for Crowne Plaza Hefei by IHG

Exterior
Exterior
Hydrotherapy, massages
Brewpub
3 restaurants; breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Building A, No.598 Huangshan Road, Hefei, Anhui, 230088
  • Place, Dashu Mountain National Forest Park
    ‪2 min drive‬
  • Place, Hefei Shushan Martyrs
    ‪3 min drive‬
  • Place, Hefei Botanical Garden
    ‪5 min drive‬
  • Airport, Hefei (HFE-Xinqiao Intl.)
    ‪29 min drive‬

Room options

View all photos for 1 King Standard High Floor

Room amenity

1 King Standard High Floor

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Standard NS

Room amenity

1 King Standard NS

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Standard

1 King Standard | Room amenity

1 King Standard

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

Room amenity

Standard Room, 2 Single Beds, Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access, Mountain View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mountain View (Living, Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Mountain View (Living, Dining)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for 1 King Standard High Floor NS

Minibar, in-room safe, desk, blackout curtains

1 King Standard High Floor NS

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Club lounge access

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Twin Standard High Floor

Room amenity

2 Twin Standard High Floor

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Smoking

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking, Club lounge access

Room amenity

Standard Room, 1 King Bed, Smoking, Club lounge access

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Standard NS

Minibar, in-room safe, desk, blackout curtains

2 Twin Standard NS

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Kitchen (Embassador, Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Kitchen (Embassador, Dining)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access, Mountain View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Club lounge access

Room amenity

Standard Room, 1 King Bed, Club lounge access

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Twin Standard High Floor NS

Room amenity

2 Twin Standard High Floor NS

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking, Club lounge access

Room amenity

Standard Room, 2 Single Beds, Smoking, Club lounge access

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Club lounge access

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Smoking, Corner

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Smoking, Corner

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Standard High Floor Extra Guests NS

Minibar, in-room safe, desk, blackout curtains

1 King Standard High Floor Extra Guests NS

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access | Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Club lounge access

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access (Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access (Dining)

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access, Mountain View

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Club lounge access, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Upgraded Standard

Minibar, in-room safe, desk, blackout curtains

Upgraded Standard

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Hefei by IHG

3 restaurants, an indoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Change of towels is available on request
Crowne Plaza Hefei by IHG offers 523 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Crowne Plaza Hefei by IHG, you'll be close to Hefei Shushan Martyrs. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hefei Shushan Martyrs and a few minutes from Anhui University
Crowne Plaza Hefei by IHG offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 11 meeting rooms available. The luxury Crowne Plaza Hefei by IHG also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hefei hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Fiesta cafe – This restaurant serves breakfast and dinner.
Jade – This restaurant serves lunch and dinner. Open daily.
BrewHouse – On-site brewpub. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 100 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BrewHouse
  • Fiesta cafe
  • Jade

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Conference centre

Spa

  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Hefei
Crowne Plaza Hotel Hefei
Hefei Crowne Plaza
Crowne Plaza Hefei China - Anhui
Crowne Plaza Hefei Hotel

Crowne Plaza Hefei by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 4 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerks are very friendly. Our rooms got upgraded. Clean rooms and quiet too. We really like it.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good annemities and location

The room was clean. Room service food was great. The burger 5 stars, pizza 3 stars, french fries 5 stars. All in all, it was ok
Stayed 1 night in Jun 2023
Verified

8/10 Good

will

Liked: Cleanliness, staff & service
This was in its days a luxury hotel but its beginning to look dated. If modern is what you are looking for. This wont be your place.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Emil

Liked: Cleanliness, amenities
Reception could be better in English Attention to detail could be better in rooms Very varying quality on restaurant. Chinese restaurant was very bad Breakfast buffe should be better at keeping hot food at correct temperature, heat lamps were not strong enough
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

victor h.

Liked: Cleanliness, staff & service, amenities
Muy limpio
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的服务，还有免费升房，很感谢
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很nice的酒店，也很friendly
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Pool was clean food was nice Check in was good room was clean
Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

f912 Great hotel

Pool was nice. Food was good. Upgrade was given . Lots of promotions here too if you read the coupons on the desk for lunch or evening dinner
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランが良かった。
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Mohammed Naeem

Liked: Cleanliness, staff & service

Great hotel but needs attention to the details

Usually a great experience staying at Crowne Plaza Hefei but this time service seems to have dropped. Eg my bathroom lights didn't work. Also when I ordered fish and chips for dinner I only received fish fingers. No chips or fries. A little disappointed.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的酒店。健身会所以支撑不住

感觉还是不错的！服务态度认真，热情。但2楼会所由于最近吸收了许多会员。基本上处于不能应付的状态。会所，泳池，浴室设施基本上无法再使用。已经大不如前。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

KANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

헤페이 크라운 플라자 호텔 추천합니다!

금액은 좀 비싸지만 서비스는 좋았고 5분만 걸어가면 한국 음식점도 많습니다.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

条件很好的酒店，尚有需要改进的地方。

酒店条件很好，房间宽大，设施齐全，早餐丰富，入住之后感到很舒适。酒店门口就有机场大巴乘坐点，去机场方便。但酒店还有不少需要改进的地方，如洗澡间地漏不畅，有点淹水。游泳池条件本来很好，但我游泳上来开衣柜时钥匙竟然打不开磁锁，等候了二十多分钟后，工作人员才用起子撬开了锁，我才得以换衣出来……
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗なホテルで、スタッフの方々の対応も非常に良かったです。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

크라운 플라자 좋았습니다.

호텔이 크고 괜찮았습니다.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid 4.5 star hotel

Solid 4.5 star hotel. Breakfast had nice choices and was consistently good. Club room lounge was a nice perk and a good placecto enjoy a quiet meal
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Cheng Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境美
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to the subway and famous malls.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our arrival was delayed a day and a half due to inclement weather in Montreal. Staff held our room and a 4 am check in went flawless.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good business hotel

good business hotel. Close to restaurants
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Chunkuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

商務出差經驗

性價比高的酒店
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Chiu Lin

Disliked: Staff & service, property conditions & facilities

效率差

櫃檯工作人員的辦事效率非常需要再教育訓練
Stayed 4 nights in Sep 2018
Verified

6/10 Okay

Chiu Lin

Disliked: Staff & service
接待櫃檯訂房人員等辦事效率需再加油！
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這酒店挺好的-環境跟小吃都行！
Stayed 2 nights in Aug 2018