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4.8 out of 5

"Beautiful hotel in beautiful location. Lovely rooms. Great breakfast. Kind staff. " More

By a verified traveller on Wed 10 Nov 2021

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CHF 115* Per night/room 24 May - 25 May

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Schlosshotel Hellenstein. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a playground and hiking/biking trails
  • Guests speak favourably about the helpful staff and the breakfast
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Schlosshotel Hellenstein ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Schlosshotel Hellenstein

Everyone (2) Family (1)
5 out of 5
Beautiful hotel in beautiful location. Lovely rooms. Great breakfast. Kind staff.

Posted by on 10 Nov 2021

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Comment from Hotel Management

15 Nov 2021 by Schlosshotel Hellenstein

Dear Gill, thank you so much for your positive feedback and your kind words. We are very happy to hear that you enjoyed your stay in our hotel. We are looking forward to welcoming you again soon. Kind regards, the Team of Schlosshotel Hellenstein

5 out of 5
Beautiful location with lovely views. Very clean hotel. Helpful staff. Amazing breakfast.

Posted by on 29 Jan 2020

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5 out of 5
Sehr sauber (abgesehen von etwas Staub), schönes Zimmer. Sehr freundliches Personal. Super Frühstück.

Posted by on 26 Jan 2023

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5 out of 5
Es ist einfach ein schönes, modernes udn vor allem sehr sympathisches Hotel. Geschäftsleute, Familien, Feiern, Fussballclubs. Und immer eine angenehme Stimmung. Das andere sowieso beispielhaft gut.

Posted by on 14 May 2018

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Comment from Hotel Management

17 May 2018 by Mirko Hoffmann, Sales & Marketing Manager

Vielen Dank für die Zeit, die Sie sich genommen haben unser Schlosshotel Park Consul zu bewerten. Es freut uns zu lesen, dass wir Sie so begeistern konnten und Ihr Aufenthalt bei uns über den Dächern Heidenheims und in stadionnähe:) gelungen ist. Das Lob geben wir an alle Abteilungen weiter, denn das ist unser Antrieb: Unseren Gästen ein Erlebnis bieten! Bis zum nächsten Mal auf der Ostalb.

4 out of 5

angenehmer Aufenthalt in gepflegter Atmosphäre

Pros: Ruhe und Frühstück
Location: Heidenheim und Schloß Hellenstein
1 Übernachtung, alles war sehr gut in Ordnung, wir kommen wieder

Posted by on 15 Dec 2017

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Comment from Hotel Management

21 Dec 2017 by Mirko Hoffmann, Sales & Marketing Manager

Sehr geehrter Gast, vielen Dank für die Zeit die Sie sich genommen haben Ihren Aufenthalt bei uns auf dem Schlossberg zu bewerten. Es freut uns zu lesen, dass Ihnen die Lage unseres Schlosshotels so gut gefällt und wir Sie auch von unserem Frühstück mit vielen regionalen Produkten und selbstgemachten Komponenten überzeugen konnten. Wir freuen uns auf Ihr Wiederkommen und wünschen eine schöne Vorweihnachtszeit.

Property Features

  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Self parking available for a surcharge

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • Schlosshotel Park Consul Heidenheim Hotel
  • Schlosshotel Park Consul Heidenheim Heidenheim an der Brenz
  • Schlosshotel Hellenstein Hotel
  • Schlosshotel Park Consul Heidenheim
  • Schlosshotel Hellenstein Heidenheim an der Brenz
  • Schlosshotel Hellenstein Hotel Heidenheim an der Brenz

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.