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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Lobby
Desk, blackout curtains, iron/ironing board, rollaway beds
Exterior
Lobby
Free daily continental breakfast

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
8220 South Main Street, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪6 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪12 min walk‬
  • Place, Charlemagne's Kingdom
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Along with coffee/tea in a common area, this motel has concierge services and laundry facilities. Free continental breakfast, free self parking and a free manager's reception are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a deep soaking bath and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Baymont by Wyndham Helen. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Self parking is free.

Smoking is allowed in designated areas at this Helen motel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Baymont by Wyndham Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Reviews

Baymont by Wyndham Helen Reviews

5.8

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 175 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 206 out of 1001 reviews
Rating 2 - Terrible. 232 out of 1001 reviews

Reviews

2/10 Terrible

Mario

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here. Sleep in your car better
Stayed 1 night in Jul 2025

6/10 Okay

Rafael

Stayed 3 nights in Jun 2025

6/10 Okay

Melvin

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 6 nights in Jun 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

Nicole

Stayed 2 nights in Jun 2025

2/10 Terrible

Lauren

Travelled with family
Disliked: Amenities, property conditions & facilities
TRAVELERS BEWARE The moment we walked into the room, we were hit with a horrible, stomach-turning smell — like mildew, old smoke, and who knows what else. That should’ve been the first red flag. But what we found next was beyond anything I’ve ever experienced in a hotel. There were cup rings and sticky residue on the bedside table, visible dirt covering the floor, and dried toothpaste still caked inside the sink. In the shower, there were globs of black hair, clearly left from a previous guest. This room was NOT cleaned prior to our arrival. And then we got to the toilet. Pee. All over the seat. Still wet. No exaggeration. It was absolutely disgusting. We called the front desk, and someone eventually came up, but they barely made an effort. The staff member gave the toilet a quick wipe and left, even though there was still urine visible. I had to go in with my own Lysol wipes just to feel comfortable enough to stand in the room. But what truly pushed me over the edge? A roach. Just casually crawling across the floor like it lived there. That was it. That was where I drew the line. We packed up and checked out less than two hours after checking in — and honestly, that was two hours too long. When we explained what happened, the front desk barely reacted. No apology. No concern. Just blank stares, like this wasn’t the first time these concerns had been brought up. Don’t waste your money, your time, or your health. Book anywhere else.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel for its location, but when we got there I wished we got one further away. The room was discussing it had that old odor about it and the room wasn't clean. It had trash and filth left over for who only knows how long. In the bathroom a light fixture cover was just hanging from the ceiling and mold around above the shower and a cracked tile that crunched and move every time you walked in. Carpet along one wall by the bed that continued up the wall was tornand the wsll behind it was crumbling. The only chair that was in the room , its legs were loose and would mostlikely break if someone sat in it. It was a good thing we had folding chairs we brought with us on our trip. The hair blower keeped heating up. The walls and ceiling was so thin you could hear guest in the other rooms talking or walking or running around above you all day and night. Around the property was just as bad the pool was closed and without water except for the sludge at the very bottom and tile broken or missing. The shed that held the pool chemicals outside the pool area door was broken and just leaned against the opening and an old couch and a/c unit was just tossed behind it. Their breakfast was a joke nothing hot unless you microwaved there breakfast sandwiches that were there for who knows how long. Only packaged pastries and containers of fruit punc. No ice machine and the pictures that were posted are old photos. We couldn't go anywhere else because everything around was booked.
Bathroom fixture
Mold
Behind bed table
Pool
Stayed 2 nights in Jun 2025

4/10 Poor

Katrina

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Shows really nice pool on Google and pool is no longer up and running
Stayed 1 night in Jun 2025

6/10 Okay

Ella

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Still waiting for my $50 fee refund
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great. The property is just dated.
Stayed 1 night in Jun 2025

2/10 Terrible

Cora

Disliked: Cleanliness, amenities
The room was very dirty. Bed sheets and towels only thing clean. We stayed one night, checked out the next morning. We have never had this problem with other places we have stayed at. It is that reason we put our luggage in room and left to explore area. Got back very late. Too late to find another place. So happy the sheets were clean. Not clean - vents on air/heat unit full of lint/dirt, couch was very old, bathroom floors and carpet not vacuumed. I have photos of room. I will not share them here.
Stayed 3 nights in May 2025

2/10 Terrible

ken

Stayed 4 nights in Jun 2025

4/10 Poor

Stephen

Disliked: Staff & service

Only 2 towels

We had a King room with only 2 towels for the weekend. Got more from the front desk. They did not tell us that the pool was empty. There were other hotels in the same price range that we would have chosen that had a working pool. Basically dissapointed.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and smelled. No pool.. it was drained and had weeds growing around it. Towel holder and shower curtain holder was falling down. Lights in bathroom and vanity area went out and couldn’t call front desk because no phone in room. Every time you asked the front desk a question they would guess the answer. ( I asked were the ice machine was located at the front desk told me to check the middle walkway outside and if I didn’t see it there it would be at the end breeze way. No ice maker to be found!) definitely would not recommend this hotel ever!
Stayed 2 nights in Jun 2025

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had not been cleaned when we got there. The carpet had not been vacuumed and the tile floors were sticky. The mirrors had a film smear where they had not been cleaned in a while. There was a coffee maker in the room but no coffee. Had to call twice just to get towels the next day. The toilet barely would flush. I would not recommend this motel, for the price it costs, definitely not worth it. The location was fine, but still not worth it because of the uncleanliness.
Stayed 2 nights in Jun 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, property conditions & facilities
Dirty bathroom, no tv remote which took awhile to replace, poorly maintained building, room right next to loud bar with live music, very disappointing
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

The rom was nice. The tub was kinda dirty. 1 small trash can and no wash clothes. I had To go get a trash bag and cloths. We got a late checkout. The front desk was very helpful. Overall it was good.
Stayed 2 nights in Jun 2025

4/10 Poor

Krystal

Not clean
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dead rat outside the door never removed, mold on walls, nasty floor so gross! Never stay there!!!
Stayed 2 nights in Jun 2025

2/10 Terrible

Clint

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooma were so filthy and gross, we checked out 10 minutes after we arrived. In hindsight, we should have taken pictures so others could see, but we were in a hurry to leave. The rooms were not clean, one room had a moldy shower curtain, a toilet that did not look clean, and the front of the fridge was stained pretty sketchy. Neither room had clean carpets and had fruit flies flying around. We worried what other critters could be awaiting us when the lights went out. This was NOT worth the price that we paid and Wyndam should be embarrassed if this is the type of property they run, especially in a tourist town. People should stay clear!
Stayed 1 night in Jun 2025

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Dillon

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dirty room. several stains on furniture and window area was really dirty.
Stayed 1 night in Jun 2025

8/10 Good

Courtney

Liked: Staff & service
Disliked: Cleanliness
Being right next to city park
Stayed 1 night in Jun 2025

2/10 Terrible

Krista

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place was so dirty and falling apart. Thr pool was not.in service the oce maker was not in service. The water was yellow the ceiling was falling in and thr carpet was so dirty and wet. It was just discusting and horrible all the way around.
Stayed 2 nights in Jun 2025