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DoubleTree by Hilton Helena Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Helena Downtown

Reception
Premium bedding, down duvets, in-room safe, desk
Lobby sitting area
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
22 N Last Chance Gulch Street, Helena, MT, 59601
  • Cathedral of St. Helena
    ‪6 min walk‬
  • Carroll College
    ‪17 min walk‬
  • Montana State Capitol
    ‪3 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Helena Downtown

Hotel in Helena with free local area shuttle and 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. An area shuttle is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
DoubleTree by Hilton Helena Downtown offers 72 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Helena hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Helena Downtown. During your stay, you're just a quick walk from Holter Museum of Art. You'll find features such as a free area shuttle, plus a restaurant and a 24-hour gym.
  • Enjoy Italian cuisine while dining at Bella Roma
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Holter Museum of Art and 5 minutes on foot from Original Governor's Mansion
  • Free local-area shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2242 square feet (208 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Helena Downtown. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bella Roma – This restaurant specialises in Italian cuisine.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free area shuttle
  • Covered parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bella Roma

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,242 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5.00 to 15.00 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Covered self-parking fee: USD 8.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Helena Downtown
Holiday Inn Hotel Helena Downtown
Holiday Inn Helena Downtown Hotel
Holiday Helena Downtown
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena

DoubleTree by Hilton Helena Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 273 out of 478 reviews
Rating 8 - Good. 139 out of 478 reviews
Rating 6 - Okay. 36 out of 478 reviews
Rating 4 - Poor. 17 out of 478 reviews
Rating 2 - Terrible. 13 out of 478 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Stayed 3 nights in May 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

2/10 Terrible

Benjamin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Housekeeping went in room when door was clearly marked for no service. Management didn’t seem to care when the issue was brought to their attention. Don’t expect your possessions to be safe from housekeeping even when you clearly communicate for them to stay out of the room.
Stayed 2 nights in May 2025

10/10 Excellent

Renae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and accommodations

Wonderful hospitality, friendly staff, and great accommodations. Highly recommended for business and family.
Stayed 2 nights in May 2025

10/10 Excellent

Mary, Dillon

Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and this really made my stay extremely enjoyable. My only suggestion is to improve the wi-fi service to the rooms. Everything else and everyone else on the property was excellent and I will be a repeat customer!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and location fir walking downtown is perfect. Bella Roma always so wonderful!!
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Kellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Their supervisor Joylynn was amazing and very helpful. Very clean and quiet. We booked our stay to eat at the Ristorante Bella Roma, located in the building! We had an amazing dinner as well. 🌟🌟🌟🌟🌟
Stayed 1 night in Feb 2025

8/10 Good

JON

Business traveller
Liked: Cleanliness, staff & service
This is a first rate hotel. The hot cookie at check in is impressive. The room decor is nice and the room is spacious, but the bathroom fixtures are not up to date —our room had a leaky toilet that kept filling all night and a low pressure shower due to a small faucet leak in the tub.
Stayed 1 night in Jan 2025

4/10 Poor

Lynsey

Business traveller
Disliked: Staff & service
Not so good. Cooler was broke, hot tub was broken and unable to use, no refrigerator in the room, and no complimentary breakfast for price of the room. Ordered breakfast and was charged $15 for a breakfast sandwich. Overall disappointed in. My stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything
Stayed 5 nights in Dec 2024

8/10 Good

Robert, El Dorado

Liked: Cleanliness, property conditions & facilities
Hood
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helena stay

The receptionist at the desk was awesome. Super nice and helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay!
Stayed 1 night in Oct 2024

2/10 Terrible

Charity

Disliked: Staff & service
Stayed 1 night in Oct 2024