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4.0 out of 5

"Room was spacious and clean. Pool looked dirty. Strange layout inside hotel, no bar inside, you had to go to other buildings " More

By a verified traveller on Fri 29 Mar 2019

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Classic Room, 1 King Bed, Ensuite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds, Business Lounge Access, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, Business Lounge Access, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds, Ensuite, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Ensuite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Oubaai Hotel Golf & Spa, you're just a quick walk from Oubaai Golf Estate. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.

  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free valet parking and self-parking
  • For dining with garden views, stop by Waterside Grill, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with facials, massages or body wraps at Freesia Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • Steps from Oubaai Golf Estate and Freesia Spa
  • Airport, local-area and beach shuttle service available for a fee

Oubaai Hotel Golf & Spa ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oubaai Hotel Golf & Spa

Everyone (3) Couples (2)
3 out of 5
Room was spacious and clean. Pool looked dirty. Strange layout inside hotel, no bar inside, you had to go to other buildings

Posted by on 29 Mar 2019

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Comment from Hotel Management

29 Mar 2019 by Oubaai Team

Dear Guest. We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns are addressed accordingly. Kind regards

4 out of 5
Gute Lage. Wir waren das zweite Mal da. Leider ein wenig in die Jahre gekommen

Posted by on 6 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by Oubaai Res

Dear Guest. Thank you so much for taking the time to send us feedback about your recent stay with us, we look forward to welcoming you back.

4 out of 5

Posted by on 29 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Oubaai Res

Dear Guests. Trust you had a lovely stay and thank you for your rating. Wishing you all the best and hoping to welcome you back at Oubaai.

4 out of 5

5* hotel mit 3* management

Eigentlich top hotel, aber: musste 3 mal zimmer wechseln weil immer etwas nicht funktionierte, wifi oder heizung. Aber weil nebensaison sehr günstig gewesen. Bei vollem preis würde ich so ein hotel nicht empfehlen. Traumhafte lage mit topsicht. Top golfplatz! Breakfast fein. Dem personal fehlt eine 5* ausbildung!

Posted by , from schweiz on 7 Aug 2018

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Comment from Hotel Management

16 Aug 2018 by Oubaai Team

Dear Chris, Vielen Dank für Ihr wertvolles Feedback und wir hoffen, Sie wieder bei uns begrüßen zu dürfen und Ihnen den Service zu bieten, den Sie erwarten.

5 out of 5

Excellent

Très bien situé avec très belle vue Golf et ocean. Accueil très agréable.

Posted by on 7 Jul 2017

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Property Features

As a guest of Oubaai Hotel Golf & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 4 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the family-friendly Oubaai Hotel Golf & Spa. An area shuttle within 15.00 kilometres and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco Herolds Bay hotel.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars or lounges
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Built in 2009
  • Full breakfast (free)
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle, area shuttle within 15.00 kilometres, beach shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Oubaai Hotel Golf & Spa offers 100 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.

Waterside Grill – Overlooking the golf course and garden, this restaurant only serves dinner. Guests can enjoy drinks at the bar.

Cucina – Overlooking the golf course and garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch and lunch. A children's menu is available. Open daily.

Clubhouse – Overlooking the ocean and golf course, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Herolds Bistro and Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. 5 outdoor swimming pools are on site along with a fitness centre.

Children aged under 16 years old are not allowed in the health club without adult supervision. Guests aged under 12 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Snorkelling nearby
  • Fitness classes on site
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Mountain biking on site
  • Scuba diving nearby

Spa Services

Freesia Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Oubaai Hotel Golf & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for ZAR 600.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 130.00 per person (one-way)
  • Airport shuttle fee per child: ZAR 130.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: ZAR 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Oubaai Golf
  • Hyatt Regency Oubaai Golf Herold Bay
  • Hyatt Regency Oubaai Golf Resort
  • Hyatt Regency Oubaai Golf Resort Herold Bay
  • Oubaai Hotel Golf Herold Bay
  • Oubaai Hotel Golf
  • Oubaai Golf Herold Bay
  • Oubaai Hotel Golf Herolds Bay
  • Oubaai Golf Herolds Bay
  • Hyatt Regency Oubaai Golf Resort Spa
  • Oubaai Hotel Golf & Spa Hotel
  • Oubaai Hotel Golf & Spa Herolds Bay
  • Oubaai Hotel Golf & Spa Hotel Herolds Bay

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.