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Hertford House

3.0 star property

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Photo gallery for Hertford House

2 bars/lounges
Property entrance
Standard Single Room (Single Occupancy) | Premium bedding, memory-foam beds, minibar, individually decorated
Terrace/patio
Breakfast, lunch, dinner and brunch served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Fore Street, 1, Hertford, England, SG14 1DA
  • Place, Hartham Leisure Centre
    ‪6 min walk‬
  • Place, Warner Bros. Studio Tour London
    ‪42 min drive‬
  • Place, Tottenham Hotspur Stadium
    ‪51 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪93 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, memory-foam beds, minibar, individually decorated

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, memory-foam beds, minibar, individually decorated

Superior Twin Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room (Single Occupancy)

Standard Single Room (Single Occupancy) | Premium bedding, memory-foam beds, minibar, individually decorated

Standard Single Room (Single Occupancy)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hertford House

Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. A manager's reception is free. Other amenities include a snack bar/deli, WiFi in public areas and coffee/tea in a common area.
Hertford House offers 28 accommodations with minibars and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Hertford hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hertford House, you're just a quick walk from Hartham Leisure Centre. You'll find features such as a free manager's reception, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy British cuisine while dining at House Restaurant
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 8 minutes on foot from Hartham Leisure Centre and a 4-minute drive from Chadwell Springs Golf Course
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have WiFi and wired Internet for a fee.

A nightclub, spa services, and a terrace are also featured at the business-friendly Hertford House.

Smoking is allowed in designated areas at this 3-star Hertford hotel.

The hotel hosts a free manager's reception daily.
House Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Hoouse Bar – On-site brasserie. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 to 25 for adults and GBP 14.50 to 24 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hoouse Bar
  • House Restaurant

Things to do

  • Art gallery
  • Nightclub

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's bar hosts live DJs until 2 AM on Friday and Saturday evenings, as well as public holidays. Guests should expect a high level of noise.
This property will place a credit card authorization of GBP 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.50 to 25.00 for adults and GBP 14.50 to 24.00 for children
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hertford House
Hertford House Hotel
Hertford House Hertford
Hertford House Hotel Hertford

Hertford House Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 171 reviews
Rating 8 - Good. 69 out of 171 reviews
Rating 6 - Okay. 27 out of 171 reviews
Rating 4 - Poor. 10 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nice, issue is no parking, therefore, have a 200m walk to nearest car park
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the old style of the property. It was ideal for the celebration we were there for.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was very clean and staff polite,we thoroughly enjoyed our stay
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Really comfortable room and lovely staff at front desk. Breakfast the next day was amazing, only issue was the aircon in the room left the room to be rather hot. Overall would highly recommend for Hertford.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Hertford

A really nice,refurbished room. Friendly service and a lovely hotel.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were courteous and professional. Made you feel very welcome. Nothing was too much. I'm definitely coming back
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the lication and the room beubv clean anx providing tea and coffee. I didn't like that it is not easy to park and that the restaurant was too noisy and that the check out is at 11.00 (too early) and breakfast finishes at 10.00 (too early)
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Just too noise

Just way too noisy. The bar turned into a makeshift nightclub until beyond 2:00 am Everything else was just fine. But being able to sleep is quite high up my priorities
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Demetrio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The internet was on and off most of the time that on, as well as the Hot water. The room was vert hot and not air conditioning in the room. There was not a sheet between the comforter and the guest body, so that meant that it was no washed or change everyday. All the guest used the same comforter.... However, the room was clean and the personnel excellent.
Stayed 11 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very comfortable room, very well serviced daily. Food was excellent with friendly restaurant staff. The only bad point was that they have a late- night license on Saturday, the noise from which made it impossible to sleep before 2am.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay but all good - excellent breakfast as well
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Iain

Disliked: Room comfort

Noisy with hard beds and no double glazing.

Looked good on website. Superior double room overlooked Karaoke berr garden. When the music stopped around 11pm the low pitched noise from what i suspect is the brewery next door was overwhelming. Finally at nearly midnight i chaged rooms to a quieter one, but this still backed onto the noisy machinery, so hardly slept a wink all night especially as the mattresses were very hard and the windows in both room were wooden sash windows and not even double glazed.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a good location in Herftord, there was nothing positive about staying at this hotel. What they failed to notify us of: 1) no parking at hotel and not even free or discounted parking at the NCP parking 10 mins walk from the hotel, 2) lifts were out of action the entire time we were there and we arrived from overseas with two very heavy suitcases we had to drag up stairs and not even offered with any help, 3) no wifi all weekend which staff not to care about when we asked, 4) our room was right above the bar/club which shut at 2 am and a further hour of people spilling out to the street under our single glazed window - not much sleep was had! We might have forgiven these issues if the staff were friendly and helpful, however they were borderline rude and certainly not helpful. If it was half the price again, would have persevered. Poor poor poor
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Anne-Marie

Liked: Staff & service

Nice stay

We stayed for our anniversary as we had our reception there 3 years ago. Before we booked no one mentioned they were going through a refurbishment it was a working progress. The room we had, considering we told them it was a special occasion, was basic and worn but nice and clean. It is a lovely hotel so I’m hoping the refurbishment will help and maybe that they could think about the little touches.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Amenities
No hot water upon check in in the entire hotel. On speaking to the receptionist she said the water should come back on soon and they were having boiler issues. It wasn’t working after I came back from a meal with friends, so I had to wait until the morning to shower and finally there was hot water. The room itself (#206) was fairly disappointing: wallpaper was stuck back on the walls with sellotape and I nearly fell off the toilet as the seat was loose, plus no phone to speak to reception... Upon check-out I wasn’t asked how my room was otherwise I would have mentioned it to the daytime receptionist. No continuity of service being passed over from night and day staff.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Antony

Liked: Cleanliness, staff & service, room comfort

Pleasant stay in Hertford or 50th reunion

Hotel ok but was on the first floor so very noisy as I top of bar. Nice staff and clean room. Would recommend at a cheaper price (for my room at least as was not expecting that much noise) and breakfast should be included which was nice.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

50th birthday bash

Clean and tidy with great service and food
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was in decent condition. Location great...if your after a party. Here on a 1 night business trip but the noise and smoke smell from the rabble outside was really off putting. Lady on front desk rather abrupt and not very welcoming
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly disappointed

Good room but was not expecting to be in a superior room above the bar open until 2am.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Location is great bed comfy and room nice. Had a few issues with no hot water in morning and found an upturned screw on bathroom floor which management didn’t acknowledge as an issue.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, comfortable bed, clean and all in all a good hotel UNTIL you realise it’s above a nightclub! 3am before the music stopped, people stopped shouting outside and finally fell asleep!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value

Very good value. Lovely bright room. Huge bathroom - unfortunately there was no hot water in the morning. Fantastic location
Stayed 1 night in May 2019
Verified

8/10 Good

Kamljeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Booked to stay on a night out. Area very busy and noisy.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Great place and location for me breakfast was not included as advertised but would stay again 😄
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice people and very calm. Would stay again!
Stayed 1 night in May 2019