Aparthotel

Shelly Bay Resort

4.0 star property

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Photo gallery for Shelly Bay Resort

Two Bedroom Studio | Balcony
Dinner served
Two Bedroom Studio | Bathroom | Free toiletries, towels
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Standard Apartment, Non Smoking, Kitchen | Living area | LCD TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
466 Charlton Esplanade, Hervey Bay, Torquay, QLD, 4655
  • Place, Esplanade
    ‪1 min walk‬
  • Place, Shelly Beach
    ‪2 min walk‬
  • Place, Urangan Pier
    ‪4 min drive‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪8 min drive‬

Room options

Standard Apartment, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Two Bedroom Studio

  • Partial sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

1 Bedroom Studio

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Shelly Bay Resort

Guests at this beach aparthotel will appreciate convenient on-site amenities such as a playground and barbecue grills. Each apartment provides a washer/dryer and a fridge, plus free WiFi and an LCD TV with cable channels. Added amenities include a balcony, a microwave and a coffee/tea maker. Weekly housekeeping is available.
Shelly Bay Resort offers 30 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Full-sized fridge/freezers and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor tennis court and an outdoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Shelly Bay Resort, you'll be within walking distance of Esplanade. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 1998, this upmarket aparthotel has 30 apartments over 3 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, a balcony and a living room
  • Free WiFi
  • Free self-parking
  • Enjoy Indian cuisine and a beachfront location while dining at Tandoori Taste
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, basketball and helicopter/aeroplane tours
  • Just a 1-minute drive from Esplanade and a few minutes from Urangan Pier
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Shelly Bay Resort offers its guests an outdoor tennis court and an outdoor pool. A terrace, barbecue grills, and a vending machine are also featured at Shelly Bay Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hervey Bay aparthotel.

Tandoori Taste – This beachfront restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Tandoori Taste

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Living spaces

  • Living room

Entertainment

  • LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean
  • On the bay
  • On the Strip
  • On the waterfront

Things to do

  • Basketball
  • Bicycle parking
  • Bicycle rentals
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor tennis court
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 30 units
  • Access via exterior corridors
  • Bicycle parking
  • Bicycle rentals
  • Built in 1998
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 5:30 PM) and Saturday - Saturday (9:30 AM - 2:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Australis Shelly
Australis Shelly Bay
Australis Shelly Bay Resort
Australis Shelly Resort
Shelly Bay Resort
Shelly Bay Resort Torquay
Shelly Bay Torquay
Shelly Bay
Shelly Bay Resort Torquay
Shelly Bay Resort Aparthotel
Shelly Bay Resort Aparthotel Torquay

Shelly Bay Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 285 reviews
Rating 8 - Good. 84 out of 285 reviews
Rating 6 - Okay. 17 out of 285 reviews
Rating 4 - Poor. 5 out of 285 reviews
Rating 2 - Terrible. 1 out of 285 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort, communication
Great place to stay very clean and tidy - great location
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a great property that is well run and a pleasure to stay at.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely staff and room was a great size. Location is quiet and walking distance to some lovely restaurants and cafes.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, room comfort

Very good accomodation

Excellent accommodation in Torquay/Hervey Bay.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Shaine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool was great. Good central location
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, communication
Really enjoyed my stay, no complaints! Highly recommend.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities, communication
My stay at Shelley Bay for 2 nights was excellent, exactly what I needed opposite the beach, nice views, great air conditioning, comfortable beds, kitchenette was well equipped. Pool was great also. Price was very reasonable I would definitely stay again.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities, communication
Great position, spacious accommodation. Welcoming staff.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great large apartment, very clean and well equipped. The location was right across from the bay and was very peaceful. We would stay again. Everyone was very friendly and it had everything we needed.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet and well kept.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Kaylene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Top spot!
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Henryk

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a fantastic stay. Clean,big apartment. Friendly service. Highly recommend it.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort, communication

Still a favorite when i come to Hervey

Great stay as usual. Really like the layouts of the apartment and the extra little bonuses like a tv in the bedroom and Netflix. The views are amazing and its so nice to sit on the balcony with a wine and look at the ocean.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
All units face sea view , large and spacious, ckean n all needed amenities.
Verified

10/10 Excellent

Gay

Liked: Cleanliness, amenities, property conditions & facilities, communication
Across the road from beach. Spacious apartment with everything you need
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic view straight across from the beach. Apartment was lovely and clean with everything you need in the kitchen supplied except a dishwasher. Would definitely recommend the Resort to others and stay here again hopefully in the future.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Barry

Liked: Cleanliness, property conditions & facilities, communication
My Unit was only meters from the beach with a lovely view of the beach from my Balcony. Traffic was quiet. Reception people lovely. I would stay here again.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, room comfort, communication

Excellent place to stay

1st time staying here and it is a fantastic place to stay. Even before we arrived we got a SMS to say our room was ready before the stated check in time. Really nice unit, large, well equipped. Good heating, which is important at the moment. Rooms have a good view of the sea, made it great to sit on the balcony. Fast, free wifi. Large parking spaces, plenty of them. Both the ladies we met on reception were super friendly and helpful. We look forward to staying again and for longer.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Greg

Liked: Cleanliness, room comfort, communication

Fantastic.

Building is an older build but that did not bother us as it was well maintained and clean and comfortable, spacious, bright, a with a superb location. The value in price was exceptional. We cannot usually get a small dingy motel room at the price that we got a whole 2 bedroom apartment here. We kept adding more nights as we didnt want to leave!
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Tia

Liked: Cleanliness, property conditions & facilities, communication
Didn’t like the smell of Indian food cooking 24/7
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Dileep

Liked: Cleanliness, amenities, property conditions & facilities, communication
The checking in was seamless and so personalized. Felt very welcome.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort, communication
Upon arrival we were very pleased to find a lift to take us up to our apartment. After a long day in the car, this was a very welcome find - no need to cart bags and cases up flights of stairs! The apartment was great as was the location.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort, communication

Love this place

Have stayed here multiple times and always will. Great accomodation with all the comforts.. esp the bed! Love the extra tv in the bedroom and the view is great. Spending time on the balcony is very relaxing.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely accommodation and staff were friendly and helpful.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Stu

Liked: Cleanliness, property conditions & facilities, communication
Loved it… Amazing location
Stayed 3 nights in Jan 2022