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Augustiner Hotel

4.0 star property

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Photo gallery for Augustiner Hotel

Restaurant
Front of property
Indoor pool
Superior Room | Hypo-allergenic bedding, down duvets, in-room safe, desk
Sauna

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Augustinerstraße 2, Hillesheim, RP, 54576
  • Place, Golf Club Eifel
    ‪4 min drive‬
  • Place, Adler und Wolfspark Kasselburg
    ‪9 min drive‬
  • Place, North Eifel Nature Park
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Augustiner Hotel

A full-service spa, an indoor pool and a restaurant are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a business centre. Housekeeping is available on request.
Augustiner Hotel offers 57 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets. This Hillesheim hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower with a rainfall showerhead. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kloster Spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Augustiner Hotel, you'll be close to Golf Club Eifel. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a business centre, a lift and a vending machine
  • Just a 4-minute drive from Golf Club Eifel and 11 minutes from Adler und Wolfspark Kasselburg
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Augustiner Hotel offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. Spa services, a vending machine, and a garden are also featured at the business-friendly Augustiner Hotel. Self parking is free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Augustiner Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Indoor pool
  • Pro golf shop

Family friendly

  • Indoor pool

Conveniences

  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Banquet hall

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: EUR 35.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 35.00

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 7:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35.00 (subject to availability)
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Augustiner Hotel Hotel
Augustiner Hotel Hillesheim
Augustiner Hotel Hotel Hillesheim

Augustiner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel, have stayed twice this year and it is a lovely location. The rooms are lovely and a good size with comfortable beds, the breakfast is fantastic, the sauna area is excellent, the staff are wonderful. Can't wait to stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

titus

Stayed 4 nights in Aug 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most welcoming place

Excellent staff and excellent place to stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Sven

Liked: Amenities
Zimmer sind leider sehr abgewohnt
Stayed 1 night in Jan 2026

8/10 Good

Ronald

Stayed 2 nights in Jan 2026

10/10 Excellent

Eugen

Stayed 1 night in Jan 2026

10/10 Excellent

Christophe

Stayed 1 night in Dec 2025

10/10 Excellent

Reiner

Stayed 1 night in Oct 2025

8/10 Good

Manuela

Liked: Cleanliness, property conditions & facilities, room comfort

Kurzer Aufenthalt im Augustiner Hotel

Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Aangenaam verblijf !
Stayed 2 nights in Jun 2025

8/10 Good

Manfred

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Gerne wieder.
Stayed 2 nights in May 2025

10/10 Excellent

Marcello

Stayed 3 nights in Apr 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Alles top!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ulrike

Stayed 1 night in Mar 2025

8/10 Good

Silke

Travelled with partner
Liked: Cleanliness, staff & service
Wir sind pro Jahr in etwa 10-15 Hotels in der 4-5 Sterne Kategorie. 4 Sterne im Augustiner finde ich schon hoch bewertet. Zu aller erst ein Lob ans Personal. Sowohl Check In, als auch Check Out sehr freundlich. Personal im Frühstück, trotz hoher Belegung sehr freundlich und bemüht immer Alles aufzufüllen. Das Zimmer war nicht gerade einladend. Ein bisschen neue Farbe würde gut tun. Der Teppich in die Jahre gekommen. Ganz zu Schweigen von Schrank und Schreibtisch. Der Fernseher ist wirklich groß...Allerdings ließ er sich nicht in Richtung Bett verschieben. So dass ein entspanntes Schauen kaum möglich war. Bad war ok. Die Dusche groß ubd und eine tolle Armatur mit angenehmem Strahl. Wie schon öfter erwähnt, weder eine Flasche Wasser, noch ein Wasserkocher auf dem Zimmer. Ist heutzutage eigentlich überall üblich. Man wirbt mit dem neuen Wellnessbereich und verlangt dann pro Person 7 Euro für eine Wellnesstasche. Kennen wir so auch nicht. Frühstücksbereich war modern und freundlich. Frühstück ok...aber auch nicht mehr und nicht weniger. Schön ist das kostenlose Parken. Je nachdem, Was man plant, ist ein Auto für Unternehmungen schon ratsam. Vor Ort ist ein Supermarkt und 2-3 Restaurants. Alles in Allem würden wir das Haus für den Preis nicht mehr besuchen.
Stayed 2 nights in Mar 2025

10/10 Excellent

Holger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat alles gepasst. Vielen DANK!
Stayed 2 nights in Mar 2025

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities
Die Organisation beim Frühstück war etwas chaotisch. Es gab öfter keine Teller und Müslischalen. Aber man sehr bemüht und das Frühstück ist vielfältig und lecker
Stayed 2 nights in Mar 2025

6/10 Okay

Claudine

Travelled with pets, Travelled with group
Die Unterkunft lag direkt an der Straße, fand ich jetzt nicht so gut .
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Martin Ludwig

Ein sehr schönes Hotel mit einem neuen Wellness Bereich. Schönem Frühstück und kostenlosen parken.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Top, gerne wieder. Danke.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil et Services irréprochables

Tout est bien passé, le personnel est vraiment au service du client. J'ai bcp apprécié l'accueil, la superficie de la chambre et le petit-déjeuner.
Stayed 1 night in Dec 2024

10/10 Excellent

Koen

Liked: Cleanliness, staff & service, property conditions & facilities
Lekker ontbijt en welness is goed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber, keine unnötige tägliche Zimmerreinigung, freundliches Personal hier ist Kerstin hervorzuheben sie macht ihren Job mit Herz und Leidenschaft. Danke dafür
Stayed 2 nights in Aug 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024