25 Jul 2023 by General Manager
Aloha Holger! We are so glad you felt at home and enjoyed a comfortable, relaxing vacation in our corner of paradise. Mahalo for your review!
20 Jun 2023 by General Manager
Mahalo for your 5 star review, Dominic! We appreciate your review and are thrilled to have you in our ohana. You are welcome back to the Grand Naniloa any time. Aloha!
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers its guests a golf course, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 11001 square feet (1022 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Grand Naniloa Hotel Hilo - a Doubletree by Hilton. For a fee, parking is available. Smoking is allowed in designated areas at this Hilo hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and a safe. LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a weekly basis and microwaves can be requested. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Hula Hulas – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is W 50540186.01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property uses solar energy, plus a grey water recycling system.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
