There were some positives, but other things I wasn't happy about. Positives-place was clean, owners accurately advised of difficulty stone steps to the back. As I have some mobility problems, the owner [she didn't identify herself], had her gardener or handyman assist me to the room, which was appreciated. Biggest positive-there was a spectacular view of Hilo bay in front of the room. Also the breakfast food was tasty.
Negatives- I thought the pool would be larger-it was small and the entire 2 days we were there, a large metal pool cleaner was kept in the middle of the pool, making it much smaller. The jacuzzi, had a cover on it, which I removed to go in. I almost burned myself, as the temperature was 105 degrees [verified on the side]. The room was much smaller than expected.Lastly, we had the room until 10 am the last day. We had not seen any hosts or had contact with anyone, other than the hostess asking the gardener to help me with belongings. On the last morning, we went into town to buy something, but left some food of ours in the fridge and a very large bag with gift purchases, ie. expensive salt, several bags of Kona coffee beans etc. We were to indicate our checkout by leaving the room key inside of the room.We returned at 9:30 am, and saw that our bed was stripped, our belongings gone, I had to go all over the property looking for someone,until I found the cleaning person who looked for my large bag. I felt we had until the 10 am checkout and was uncomfortable