2/10 Terrible
Anna
Travelled with family
4 Dec 2025
Many things were wrong. The room was not good at all. From mold on the bathroom to visable dirty sheets and towels. We asked for new towels and new sheets and it took them literally 4 hours to come and give them to us. We asked for bottled water and they said that they do not provide any bottle water only the 2 bottles that are in the room when we arrived. When asking a question they seemed bothered when having to answer. The island is gorgeous, but this resort is absolutely horrible. I have never complained about anywhere. I’ve ever stayed anywhere except this place. It was very very uncomfortable. I’ve been meaning to contact Expedia regarding it. I just didn’t want to be that person. I feel as though I should be definitely compensated for something having to sleep in uncomfort the beds were lopsided, and you felt like you were falling off. Please let me know what I would have to do to be compensated for this.
Anna
Stayed 4 nights in Nov 2025
























