Very old property. Towels were no longer white and bedsheet had holes. Rarely make complains but could not stand dirty and old bedsheets and towels.
Location great but would not stay again.
location is convenient but room condition is quite aged. And the room & ac has smoking smell even staying at high floor nonsmoking level. staff are helpful trying to assist but not much they can do.
For the most part I really enjoyed my stay at the Holiday Inn. It was in a very convenient location just off the A exit of the MTR in Causeway Bay. Check-in was easy and Vivian was a great help. Staff were kind and I enjoyed the breakfast every morning.
The cons of my stay mostly stem from cleanliness. I noticed that after the first few days not all of my towels were being changed or replaced which was fine for the most part but a bit strange as they had been at the beginning of the stay. My biggest gripe was the bedding was never changed despite some visible soiling/stains? Worst of all, Iâm suspecting that I actually contracted some bedbug bites from my stay here that is really alarming to me.
Overall, Iâd consider staying here again if there were significant improvements to cleanliness and upkeep.
Excellent location right next to subway station off a narrow side street. Safe area. Reception staff professional and efficient. Room is reasonably sized though I did pay a bit more for a larger room. Room is tired looking in need of some renovation. Reasonably clean. Wifi is good. Included breakfast gave a choice of four set meals, passable, but on the small side as far as portions go. As a result I ate in one morning and forfeited the offer for the rest of my 12 day stay.
Well design, efficient rooms, all needed is well distributed. Would like bigger TV and acces to more english speaking channels, but it is better yhan in China. Good b-fast service and courteous staf with good english