The condo itself was great, easy to find and access. The furnishings were adequate at best. However, there was no shampoo or hand soap, consequently we had to go out again to purchase these items. We were unable to access any television and had to contact your local representative who did sort it out. We then found we had no access to Netflix. That too was rectified. The sofa bed was unmade and of the sheets that were there, only one fit the bed so we used a larger one as a top sheet. The sheet that did fit was threadbare and torn. I believe it should have been made up with decent bedding for our arrival. We were there for 12 nights with no change of towels, bed linen or cleaners. We would have thought there would have been at least a change of bed linen and towels. The condo was not clean, the couch, I think was original to 1970 and was not comfortable. There was very little cutlery, and cracked and chipped glasses. We feel that we paid a reasonable price for our stay, but there was very little effort put into looking after your guests or the condo. Having stayed in a number of VRBOs in Europe and Australia, we found this very disappointing.