We had an excellent check-in and check-out experience. Everything was well explained step by step on a guide on a web page that the owner provided us. (There was only one thing that could have been explained better at check-in: the lockbox to access the parking lot is in the first boxes on your left. It took us a while to find it because there are so many in the same place.) I needed to get information from the owner twice, but she didn't answer and only showed up when she needed to know what time I would be leaving so she could send the cleaning lady. So I gave the owner a score of 0 for communication. Another negative point is the elevator. In the 4 days we were there, it broke down TWICE!!! And I realized that this is a common problem in this building. The situation was really bad, since she rents the room on the 34th floor!!!! With luggage, it's horrible having to go up the stairs. If you have trouble sleeping, it's really noisy there. The air conditioning and the bathroom exhaust fan make a lot of noise. positive points: very central, close to everything, and every Friday there are fireworks, which we could see clearly from the bedroom window. very well equipped with cooking accessories, stuff to use on the beach, etc.