2/10 – Ungenügend
Jessica G.
21. Aug. 2023
Verbesserungswürdig: Sauberkeit
They stole my money and left us with nowhere to stay
I rented this property after seeing it here and another rental site. An overnight getaway for my family members birthday. We arrived at the home and I realized I never received check in information. I called the renter who answered, apologizing, that they had removed the listing because the AC was out. I asked them what I should do and they recommended a few hotels and said they would act on a refund for me.
After contacting the site a few days later I was told that in the fine print, It says I should have called them for other accommodations. I did not know this. The site claims my rental is now listed as a completed stay and the only way for a refund was the grace of the owners.
The site and I both reached out to the owners and I have never heard back nor recieved a refund. They lied about removing the listing, as I said before, I saw it on another rental site as well. Scam artist take advantage of out of towners and leave a family desperate in a new town.
Highly disgusted and will never recommend this home to anyone. These people are thieves!
Jessica G.
Aufenthalt von 1 Nacht im Juli 2023