It smells super musty when you walk in. They don't seem to have the air on in the hallways. They're painting which has a smell and the room is a littly musty smelling too.
Booked through Expedia for two nights. Property only had room for one night was not told this until after the first night. Had to leave my conference drive 14 miles back to hotel check out drive 25 miles to another town to get a room. It was on Saturday so room was at a premium because it was night precooked.
First off the people at the front desk were very friendly. As we walked in the room first glance was great, it looked nice and smelled nice but we soon found out that looks can be deceiving. The air barely worked and it wouldnt get below 78 in the room the entire stay. The carpet under the air conditioner was squishy wet! I had to sleep at the foot of the bed so i could feel some air from the vents! My daughter went to shower and the removable shower head was hanging down and you couldnt hang it up because the place were its supposed to hang from was broken, so we had to purchase a zip tye from the nearby dollar tree to rig it to stay up. We told the front desk but nothing was done about it. My daughter then tried to blow dry her hair and the blow dryer didnt work but luckily the front desk had one to borrow. There was no shampoo in the in the shower dispenser. When we went to bed the sheets and pillow cases were stained! The swimming pool would have been nice but it was full of the flower booms from an over hanging tree! I would not reccomend this place. At the least we should have been offered a new room!
I made reservations online several weeks ahead of time for a room with double queen beds. When I got there, they had us in a single king bed which with 4 people is a huge no. The nice lady at the desk, which is the only reason I bumped this review up a star, got us switched and sent us up to the third floor. That floor was being painted so it was an instant headache, and the a/c in the room did not work. It was about 90 degrees in there. So we went back down and told her we couldnât stay in there. So she moved us to another room on the second floor. The smell was better and the a/c was fine, but I would say a quarter of the floor was soaking wet, I guess from the a/c unit. We had to lay down towels so we didnât get our feet wet. There was mold in the pictures on the wall, which I have pictures of. It was also in the corners where the vacuum didnât reach. We made the best of it but it was pretty bad. The pool was nice though.
The staff was excellent. I loved the warm welcome when we entered and the information provided about the city itself. Breakfast was hot and ready to serve. Parking and other stuff was accessible.
Great place to stay the lady at the front desk was very friendly and provided great advice about the area the room was nice and clean there is so much to do in the area if you have the time