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The Hotel Hot Springs

3.0 star property
VIP Access

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Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Lobby
Terrace/patio
King Room 2 | In-room business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(162 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(190 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Hot Springs

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention centre and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes on foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill – This restaurant specialises in American cuisine and only serves dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 for adults and from USD 10.00 for children
  • Self-parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1193 out of 1952 reviews
Rating 8 - Good. 457 out of 1952 reviews
Rating 6 - Okay. 186 out of 1952 reviews
Rating 4 - Poor. 73 out of 1952 reviews
Rating 2 - Terrible. 43 out of 1952 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

henry

Stayed 1 night in Jan 2026

4/10 Poor

Yida

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean facility
Stayed 1 night in Jan 2026

10/10 Excellent

Annie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay, was absolutely fabulous. Your staff is beyond perfect. They were courteous, helpful, and would go out of their way to help you do anything. I would give this a 10+ rating. Hope to be back in the future.
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

6/10 Okay

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Most amazing hotel. Super clean and super friendly staff. This is our go to place in hot springs
Stayed 1 night in Jan 2026

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, except there was food left in the refrigerator. Not a huge deal. It was in 'to go' packages that a guest had forgotten. My only complaint is the shower doors open at the back instead of the front to turn the water on. Minor inconvenience. Overall everything was very clean. All of the staff were awesome in the hotel and bar area. We used the shuttle-also awesome people. This is our second stay here and when we return, we will stay here again. It is our new go to hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

cherish

Stayed 1 night in Jan 2026

10/10 Excellent

al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had everything I enjoy. Hotel bar is nice with live music and friendly staff. Only complaint is the shower head needs updating.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was really clean
Stayed 1 night in Jan 2026

6/10 Okay

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room in a convenient location. VIP free drink perk is nice - but what they charge for a drink in their bar is ridiculous. $42 bucks for two old fashion drinks seems extremely high. We could walk to Ohio Club and get same drinks for $28. Shuttle service to the race track and nearby hot spots was great. A breakfast option is nice to have but the food quality and options were not good. Overall we enjoyed our stay in Hot Springs but would likely look at other accommodation options for our next visit.
Stayed 3 nights in Jan 2026

6/10 Okay

Christina

Liked: Amenities
Disliked: Staff & service
More friendly and engaging
Stayed 2 nights in Nov 2025

10/10 Excellent

Shabbar Mehdi

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

8/10 Good

Rachael

Liked: Staff & service, property conditions & facilities
Our first room was visibly filthy and we had to request another (garbage on the floor, chunks of dirt). The second room was great. Walking distance to Bathhouse Row; I was glad that we were not paying for the breakfast as it was pretty lackluster. I hope the menu will substantially improve when they implement the planned additional charges in 2026.
Stayed 3 nights in Dec 2025

6/10 Okay

Billy

Travelled with group
Liked: Staff & service, amenities
Everyone was courteous. Beds comfortable. Bug in the bathroom. Shower was the worst. Had to turn shower on from wrong side. Had to get in and turn on and scald or freeze till getting temp adjusted. Towel holder on wrong side.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were top-notch. We had a bad experience at a home we rented and were able to book a room and check in early. If we visit Arkansas again, we’ll be back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel Hot Springs was an excellent place to stay! Great rooms and walkable for downtown. Excellent workers as well!
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Good spot and people where friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

6/10 Okay

Dennis

Liked: Staff & service
Disliked: Cleanliness, amenities
There was only one towel in each of our rooms and we had 4 travelers
Stayed 1 night in Dec 2025

10/10 Excellent

nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is always nice!!!
Stayed 1 night in Dec 2025

8/10 Good

Larry

Stayed 2 nights in Dec 2025