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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Aerial view
King Room 1 | In-room business centre
Lobby sitting area
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪7 min walk‬
  • Oaklawn Racing Casino Resort
    ‪5 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.2 out of 10
Wonderful
(172 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(136 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

Hot springs hotel connected to the convention centre in Hot Springs with free breakfast
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at The Hotel Hot Springs. During your stay, you'll be connected to the convention centre and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes on foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and room service (during limited hours) are also featured at the business-friendly The Hotel Hot Springs. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 12 per night)
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12.00 per night
  • Valet parking fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1081 out of 1797 reviews
Rating 8 - Good. 444 out of 1797 reviews
Rating 6 - Okay. 160 out of 1797 reviews
Rating 4 - Poor. 73 out of 1797 reviews
Rating 2 - Terrible. 39 out of 1797 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

DAWN

Stayed 2 nights in Mar 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby and quality breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and value

Perfect location for National Park visit
Stayed 3 nights in Mar 2025

6/10 Okay

Ralph

Liked: Staff & service
The staff were friendly and helpful especially the valet which i definitely recommend as parking is a few blocks away but for the $ i would expect a more upscale room and floors that had been vacuumed
Stayed 1 night in Mar 2025

6/10 Okay

Alan

Travelled with family
Disliked: Cleanliness
Room's floor was filthy. Trash under bed from prior guests. My wife had to mop the floor with a hand towel.
Stayed 4 nights in Mar 2025

6/10 Okay

Don

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I like the layout of the rooms but I was very disappointed in the cleanliness of the rooms. There were dust balls under the beds and the ledges and hair in the shower. Very stingy on towels and wash cloths. Beds were very comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Amenities
!
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
They are working to upgrade a former great hotel in downtown area. Takes time and money. I trust they will succeed with the nice, courteoys staff helping them.
Stayed 2 nights in Mar 2025

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had to move rooms due to killing 2 roaches in the bathroom the next morning the staff was very accommodating. Everything was clean and staff was amazing. Easy to walk the area and very safe. Shuttle service provided to race track and casino. Will stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, and would definitely recommend this Hotel.The amenities were great and the staff were all super nice!!
Stayed 1 night in Mar 2025

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking garage is too far away for the elderly or anyone with physical limitations. The heater in our room made a lot of loud noise keeping us awake.
Stayed 2 nights in Mar 2025

4/10 Poor

Krystal

Liked: Staff & service
Disliked: Room comfort
There alone but was put in a connecting room with students there for a conference. Very thin door separating the rooms. Very loud. Air conditioner made a ticking noise all night as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Amenities
I had a king bed room, with large walk in shower! Nicely remodeled. Very clean, very quiet. The neighborhood appeared to be very safe
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy walk to downtown.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that it was close to every thing. Staff was great and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kayla

Stayed 3 nights in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

vadim

Stayed 1 night in Mar 2025

8/10 Good

sidonna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

great
Stayed 2 nights in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025