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The Waters Hot Springs, Tapestry Collection by Hilton

Property class: 2.5

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Photo gallery for The Waters Hot Springs, Tapestry Collection by Hilton

Exterior
Restaurant
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
340 Central Ave, Hot Springs, AR, 71901
  • Place, Bathhouse Row
    ‪2 min walk‬
  • Place, Quapaw Baths
    ‪3 min walk‬
  • Place, Hot Springs National Park
    ‪6 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Waters Hot Springs, Tapestry Collection by Hilton

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a microwave in a common area. Housekeeping is available on request.
The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Waters Hot Springs, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Bathhouse Row. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Bathhouse Row and 6 minutes on foot from Hot Springs National Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Waters Hot Springs, Tapestry Collection by Hilton. For a fee, parking is available.

This Hot Springs hotel is smoke free.

The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 30 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waters Hotel Hot Springs
The Waters Ascend Hotel Collection
The Waters An Ascend Hotel Collection Member
The Waters Hot Springs, Tapestry Collection by Hilton Hotel

The Waters Hot Springs, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities
Comfortable room in a great location. The staff inquired daily about our stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Renata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff memebers were so nice and friendly. We had some good laughs together. Will definitely book another stay soon.
❤️
Dinner was so good!
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were all attentive to our needs and made us feel like we were their special guests. Our room was just as advertised, clean & comfortable. Breakfast in The Avenue restaurant was excellent and cooked to order both mornings. We even had a personal guided tour of the hotel and it's history. If we're back in Hot Springs this is where we'll stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walkable area, convenient everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Darien

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Staff & service, amenities
Great stay. Will make this the primary location for all our visits to Hot Springs.
Stayed 1 night in Jan 2026

10/10 Excellent

Gordon

Quiet, clean, conveniently located
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, the staff were all friendly and attentive.
Stayed 4 nights in Dec 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the location is great for a one-night stay to get the Hot Springs experience. only negative was trying to get our room to 70 degrees. yes, it was unseasonably cold night and temp was fine for sleeping just not for moving about.
Stayed 1 night in Dec 2025

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities
Staff was courteous enough call to let me know the furnace was out as a cold front moved through. They offered a space heater, which was adequate.
Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin, Zachary

Stayed 4 nights in Dec 2025

8/10 Good

William

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff was extremely friendly and helpful. great location
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia, Sevierville

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Charming place!
Stayed 1 night in Dec 2025

10/10 Excellent

J.D.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location. The charm of the old building with new amenities was perfect combination.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within walking of the National Park and all the shops and entertainment on Bathhouse Row, this hotel is a gem! It’s a beautiful old building that has clearly been renovated, and the lobby, rooms, and rooftop bar/restaurant are beautiful. The bed was crazy comfortable, shower was a little weird (one of those new ones without a door) but very nice, and the room was overall comfy. The TV didn’t work when we first got into the room, and the sweet young woman at the front desk (Kaylee) came up to our room herself to see if she could get it going! There seemed to be some issue, but we left for dinner and when we returned it was working. That’s customer service! Thank you, Kaylee! We hope to come to HS again sometime soon and stay longer, and we will definitely come to The Waters!!
You can see the age and history of this building in these beautiful old floors!
Christmas tree in the hotel lobby
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience, especially the historic restoration!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. Great location! The bell staff was so friendly at check in and check out. Zero complaints!
Stayed 1 night in Dec 2025

4/10 Poor

mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I have never had a worst view from my hotel room in all my life and when we were checked in you were under 50% occupancy! The front desk clerk was nasty! Also we were told at 8am there was no F&B available on Thanksgiving day so we ate at Hale! I am from Detroit and now in Dallas! Couldn't watchtheLions on Thanksgiving and Michigan on Sunday because FOX was down! Not happy at all with our stay!!!
Stayed 4 nights in Nov 2025

6/10 Okay

Robert, Nichols Hills

Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully renovated hotel. It used to be medical offices so you see some of the original architecture in the building. Beds were comfortable, room was spacious. We were in room 504 and could see the walking trails and
Stayed 2 nights in Nov 2025

8/10 Good

Stephen, Lone Oak

Stayed 2 nights in Nov 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right across from national park staff was super knowledgeable about the area would stay again everyone I’m back
Stayed 1 night in Oct 2025