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Best Western Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Galleria Inn & Suites

Exterior
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
6229 Richmond Ave, Houston, TX, 77057
  • The Galleria
    ‪4 min drive‬
  • Rice University
    ‪7 min drive‬
  • Houston Zoo
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Refrigerator & Microwave with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking (Refrigerator & Microwave with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Galleria Inn & Suites

Suburban hotel with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Best Western Galleria Inn & Suites offers 72 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Galleria Inn & Suites. During your stay, you're just a quick walk from Richmond Avenue. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 7 minutes by car from Lakewood Church and 7 minutes from Memorial Park
Best Western Galleria Inn & Suites offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Galleria Inn & Suites. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Fountainview
Best Western Fountainview Houston
Best Western Fountainview Inn
Best Western Fountainview Inn Houston
Fountainview Inn
Best Western Fountainview Inn Galleria Houston
Best Western Fountainview Inn Galleria
Best Western Fountainview Galleria Houston
Best Western Fountainview Galleria
Best Western Galleria Inn Houston
Best Western Galleria Houston
Best Western Houston
Houston Best Western
Best Western Fountainview Hotel Houston
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Houston
Best Western Galleria Inn & Suites Hotel Houston

Best Western Galleria Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1004 reviews
Rating 8 - Good. 321 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 86 out of 1004 reviews
Rating 2 - Terrible. 79 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabino

Liked: Cleanliness
Musky smell
Stayed 1 night in Mar 2025

8/10 Good

Joel Bruzon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 1 night in Mar 2025

2/10 Terrible

Ricky

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 2 nights in Mar 2025

6/10 Okay

Ashley

Travelled with family
Disliked: Amenities
Beds were hard and hotel felt outdated.
Stayed 2 nights in Mar 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is fine- clean, nice pool for the kids, free breakfast was convenient. The staff was kind of hit and miss. Some were friendly, others barely spoke. Odd to ask for ice at the front desk and be given a baggie of it.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very nice
Stayed 6 nights in Mar 2025

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome

It was exactly what we expected it was great but the television was on in the room once turned off could not turn it back on but other than that it was great brkfst was great
Stayed 1 night in Mar 2025

8/10 Good

Johnnita, Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Hüseyin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

For the price, it was good. It was a comfortable and clean stay for me and my family.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomasina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great from the staff and just the overall experience was great i will be booking again
Stayed 1 night in Feb 2025

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your upkeep and maintenance is superbe. I was extremely surprised at the quality of my room and the over all property. There seemed to be a few items on the common floor that were left for more than a day. One item was a child's sock. Another was some trash outside. Breakfast is bland- your sausage patties have a lot to be desired. Maybe change it up every other day? Yes, I would go back, but not for the breakfast.
Stayed 5 nights in Jan 2025

10/10 Excellent

Chedler

Stayed 3 nights in Jan 2025

10/10 Excellent

Claude

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Veronica

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean and updated which I absolutely loved.. let’s not forget the staff.. they are truly rockstars, they were very accommodating and really nice. My only is was one of the back doors had a issue with the lock and my key didn’t work… this was an inconvenience because it was FREEZING and the only parking available was in the back of the building and the door was locked so you had to walk around to the front of the building.. ouch!! Otherwise the entire place is definitely worthy of a repeat trip when I return to Houston.
Stayed 1 night in Jan 2025

2/10 Terrible

Frida

Stayed 8 nights in Dec 2024

2/10 Terrible

Wassem

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to get better management
Stayed 1 night in Dec 2024

2/10 Terrible

Olivia

Stayed 2 nights in Dec 2024

10/10 Excellent

Roque David

Stayed 1 night in Dec 2024

2/10 Terrible

Frida

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! No issues
Stayed 1 night in Dec 2024

10/10 Excellent

Lisbeth

Stayed 1 night in Dec 2024

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dee Dee was an excellent person who cares about the guests!! I would return because of her! Thank you, dear!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024