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Best Western Plus Downtown Inn & Suites

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Downtown Inn & Suites

Outdoor pool, pool loungers
Free daily buffet breakfast
Reception
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

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915 W Dallas St, Houston, TX, 77019
  • Place, Toyota Center
    ‪2 min drive‬
  • Place, Daikin Park
    ‪2 min drive‬
  • Place, George R. Brown Convention Center
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Downtown Inn & Suites

Hotel with free breakfast, a quick walk to Buffalo Bayou Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and self parking.
Best Western Plus Downtown Inn & Suites offers 76 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Downtown Inn & Suites. During your stay, you're just a quick walk from Sam Houston Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • 8 minutes by foot from Buffalo Bayou Park and a 2-minute drive from Downtown Aquarium
Best Western Plus Downtown Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Downtown Inn & Suites. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Downtown
Best Western Inn Plus
Best Western Plus Downtown
Best Western Plus Downtown Inn
Best Western Plus Inn
Downtown Best Western
Best Western Plus Downtown Inn Houston
Best Western Plus Downtown Houston
Best Western Downtown Inn & Suites Houston Hotel
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Plus Downtown Inn Suites
Best Plus & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel
Best Western Plus Downtown Inn & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel Houston

Reviews

Best Western Plus Downtown Inn & Suites Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 766 out of 1033 reviews
Rating 8 - Good. 182 out of 1033 reviews
Rating 6 - Okay. 47 out of 1033 reviews
Rating 4 - Poor. 17 out of 1033 reviews
Rating 2 - Terrible. 21 out of 1033 reviews

Reviews

10/10 Excellent

corey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t ask for more for the price point. Very relaxing
Stayed 1 night in Jun 2025

2/10 Terrible

Alex

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Female employee at check in very bad customer skills i will never be going back to that hotel very rude and obnoxious worst experience ever
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

The TV seem to have a lot of difficulties by buffering a good portion of time. Yes, the weather did not help, but even when it was clear there were still problems. The road leading to the parking in the back needs a convex mirror. We almost got hit going around by a car coming out while we were heading to the back.The staff was fantastic the whole stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Eke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2025

6/10 Okay

BRYON J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Spacious rooms & nice pool
Stayed 1 night in Jun 2025

10/10 Excellent

gilberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean only issue small parking lot
Stayed 1 night in Jun 2025

10/10 Excellent

Liliana, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was so nice. Loved how they had security outside throughout the whole day & night. Will definitely come back
Stayed 2 nights in Jun 2025

6/10 Okay

Prakash

Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The pool was nice.
Stayed 2 nights in Mar 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, the staff was very kind and helpful, parking lot security was present, breakfast was great. My only concern was the misleading “free parking” advertisement. Hotels.com says customers enjoy the “free” parking. However, there is a $20 nightly fee for parking. Whether this policy has been changed or updated, it is misleading for someone who is not expecting to pay an additional $20/day for parking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy no problems and the room was fabulous. The only thing is that on the Travelocity site. It said that parking was included however it was not there was a $20 charge for parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

Meghann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to downtown but, NOT in downtown. Place is awesome except for pillows. Both my friend and I had trouble sleeping cause the pillows were uncomfy.
Stayed 2 nights in Jun 2025

10/10 Excellent

sandra lyz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place & great location in Houston
Stayed 2 nights in Jun 2025

10/10 Excellent

Atanu, Austin

Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Over all good experience food was hard to find area was decent.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP ACCESS
Stayed 1 night in Jun 2025

10/10 Excellent

Fredy, SANFORD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning, breakfast people nice, swimming pool Room space
Stayed 1 night in Jun 2025