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Best Western Plus Heritage Inn

3.0 star property

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Photo gallery for Best Western Plus Heritage Inn

Free daily buffet breakfast
Lobby
Lobby
Fitness facility
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Houston, TX
  • Place, Cinemark Tinseltown Jacinto City
    ‪2 min drive‬
  • Place, Daikin Park
    ‪8 min drive‬
  • Place, George R. Brown Convention Center
    ‪9 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Heritage Inn

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Heritage Inn. During your stay, you'll be close to Port of Houston. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 7 minutes by car from Port of Houston and 9 minutes from Daikin Park
Best Western Plus Heritage Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (71 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 463 out of 903 reviews
Rating 8 - Good. 234 out of 903 reviews
Rating 6 - Okay. 85 out of 903 reviews
Rating 4 - Poor. 50 out of 903 reviews
Rating 2 - Terrible. 71 out of 903 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Pedro

Stayed 1 night in Jan 2026

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Not bad
Stayed 1 night in Jan 2026

10/10 Excellent

Dennis

Stayed 1 night in Jan 2026

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, amenities
Enjoyed my stay
Stayed 7 nights in Jan 2026

6/10 Okay

Kindra

Travelled with family
Liked: Amenities
Breakfast was just okay, saw 4 bugs in the room between 1/17-1/18 near the restroom and door. Was stuck on the elevator w/my daughter luckily, I had my cell because I had to call the front desk, she was panicking and crying. They had to reset the elevator in order to get us out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Osvaldo

Stayed 3 nights in Jan 2026

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms good room service
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

8/10 Good

Laura

Stayed 2 nights in Jan 2026

8/10 Good

Christian

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Comfortable stay Breakfast was OK
Stayed 2 nights in Dec 2025

8/10 Good

Mari

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel overall was good; however, the bed was so lumpy and pillows were not comfortable. The elevator was worrisome because it made loud noises and moved very slowly. Would I stay there again? Yes if I had to… but request first floor :)
Stayed 1 night in Jan 2026

10/10 Excellent

Rudy

Stayed 1 night in Jan 2026

10/10 Excellent

Pedro

Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with family
Stayed 1 night in Jan 2026

10/10 Excellent

Moad

Liked: Cleanliness, amenities, property conditions & facilities
Not bad the stuff not smiling 😒
Stayed 5 nights in Jan 2026

10/10 Excellent

Kim

Stayed 2 nights in Dec 2025

4/10 Poor

Anshu

Stayed 1 night in Dec 2025

10/10 Excellent

Serenity

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room, kind staff, quiet environment.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kenneth

Liked: Cleanliness, amenities
Place is nice but they didn’t tell me anything about a $100.00 deposit to stay there, I couldn’t refund my money so I had to borrow money off of people I know to stay one night. Was told the elevator just went down that morning and I was on 2nd floor because there are no rooms with a king bed on first floor. I got bad knees and need one knee replacement so I was upset and to make things worse I read reviews and the elevator has been down for a while not just that morning so I was not told the truth. The place is nice though.
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
The staff, Carmen & Stephanie- and the rest of the team!! I had a dilemma with the shower head and she tried to take care of it right away, but she couldn’t. I went on my day-come back on the evening and there was note left by the zinc, it said all fixed!! The room was always taking care-neat and clean. The breakfast was just fabulous and delicious. Very impressive on how Stephanie made sure that there was plenty of food and always nice and clean. For sure, I will look for this name- Best Western Plus Heritage Inn. Awesome on everything!! Congratulations to all staff, that it shows that they like what they do for a living!! Muchas Gracias!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Aulga

Travelled with group
Liked: Cleanliness, staff & service, amenities
Second time staying at this hotel. Everyone is always nice. Special shoutout to the lady that worked overnight on Saturday. She was very kind and friendly.
Stayed 1 night in Dec 2025

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were low and very uncomfortable. Nice shower. Upstairs thumping noise continued all night and kept us from sleeping. Sounded like more than walking around. Very annoying.
Stayed 1 night in Dec 2025