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Comfort Suites Northwest - Cy - Fair

2.5 star property

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Photo gallery for Comfort Suites Northwest - Cy - Fair

Relax in our inviting lobby, featuring a central seating area, reception desk, and warm decor.
Comfort Suites offers a convenient location with ample parking and a modern facade.
Kitchen area with a refrigerator, sink, and window with blinds.
Relax in this inviting space with a comfortable bed, sofa, and desk area.
Relax in comfort with a large bed, sofa, and desk in this stylish room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
13355 FM 1960 West, Houston, TX, 77065
  • Traders Village
    ‪3 min drive‬
  • Sam Houston Race Park
    ‪11 min drive‬
  • Willowbrook Mall
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Small)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Small)

9.6 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Flat-screen TV

Suite, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Northwest - Cy - Fair

Hotel in Houston with free breakfast and fitness centre
A fitness centre, a business centre and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Northwest - Cy - Fair offers 56 accommodations with free newspapers and coffee/tea makers. This accommodation has separate sitting areas and includes sofa beds and desks. Beds feature pillowtop mattresses. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Northwest - Cy - Fair. During your stay, you'll be within walking distance of North Cypress Medical Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 12 minutes by car from Houston Premium Outlets and 12 minutes from CityCentre
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Northwest - Cy - Fair. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Northwest Cy Fair Hotel
Comfort Suites Cy Fair Hotel
Comfort Suites Northwest Cy Fair
Comfort Suites Cy Fair
Comfort Suites Northwest - Cy - Fair Hotel
Comfort Suites Northwest - Cy - Fair Houston
Comfort Suites Northwest - Cy - Fair Hotel Houston

Comfort Suites Northwest - Cy - Fair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 827 reviews
Rating 8 - Good. 194 out of 827 reviews
Rating 6 - Okay. 64 out of 827 reviews
Rating 4 - Poor. 26 out of 827 reviews
Rating 2 - Terrible. 31 out of 827 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
Clean rooms and comfortable bed
Stayed 1 night in Mar 2025

6/10 Okay

Ronnie

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Would Prob Stay Again

I was skeptical based off other reviews but I'm glad i didn't let it stop me bc I was on a budget. We were only there 1 night but it was clean and the location was convenient. The person checking us in was not that friendly but the person who assisted the next day with check out was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Tayaporn, Woodside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Everything was great except for strong bleach odor in the room.
Stayed 1 night in Mar 2025

2/10 Terrible

Jeff

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lots of homeless around
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

What's that stain/ smell?

Stains on walls, bedding, towels, and carpet coupled with several hairs, crumbs and smells made us feel like the room was not cleaned at all like it should have been. The tiny bugs here and there didn't bother us too much, but stacked with other issues, just made us glad to leave. The beds were comfortable, but the really loud train made it hard to sleep well. We should have asked for another room as soon as we got in the room and noticed the shower was leaking bad enough to splash water all over the bathroom floor. Or when I opened the door to the closet and it smelled like someone had peed in there. We were only there a couple of nights, so sucked it up, but won't be back anytime soon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenniber

Stayed 1 night in Mar 2025

10/10 Excellent

Gerisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Leneighah

Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Stayed 2 nights in Mar 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to sleep for two nights while our house in under renovation. So, the location was convenient for our situation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a clean large room. Breakfast was decent and easy access to the freeway. The sunrise was beautiful and I woke up to it right outside the large window. I’m extending 2 more days because I really like it
Stayed 1 night in Mar 2025

2/10 Terrible

Broderick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property is not gamer friendly and when I call and ask about connection issues for my PS5 way I was handle was improperly and I will not be returning back.
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Liked: Staff & service
The staff is very friendly and food was good. What I didn't like is some of the furniture need to be updated and the tv is small for the room.
Stayed 7 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent hotel
Stayed 1 night in Mar 2025

6/10 Okay

Jesus

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Elias

Stayed 1 night in Feb 2025

4/10 Poor

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

The facility is very clean with a great atmosphere. The landline phone did not allow me to make an external call due to my cell phone not working, the business center did not function nor did staff seem to have an urgency of fixing the computer. A big roach from outside was in my shower.
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Gwendolyn

Travelled with partner
Liked: Staff & service
Room was gloomy looking. Poor lighting
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with comfortable beds and several dinning options close by
Stayed 1 night in Feb 2025

8/10 Good

Shawn

Travelled with partner
Liked: Staff & service
Everytime we can back at night Texas road house was over flowed into the parking lot, mentioned it to staff they proceeded to let it continue va calling and getting a tow truck to clear private property for its own customers
Stayed 2 nights in Feb 2025