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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Point of interest
Exterior
Standard Room, 1 King Bed | Room amenity
Serves breakfast, lunch and dinner

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(80 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Greater Uptown
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 3,804 reviews
The price is CHF 108
includes taxes & fees
26 Apr - 27 Apr
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Richmond Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 5 minutes by car from Children's Museum of Houston and 6 minutes from Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro and Bar – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 673 out of 1411 reviews
Rating 8 - Good. 264 out of 1411 reviews
Rating 6 - Okay. 194 out of 1411 reviews
Rating 4 - Poor. 127 out of 1411 reviews
Rating 2 - Terrible. 153 out of 1411 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Siddhant

Stayed 1 night in Jan 2026

10/10 Excellent

Delores, CARROLLTON

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room
Stayed 2 nights in Jan 2026

10/10 Excellent

Lakshmi

Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Stayed 1 night in Jan 2026

8/10 Good

Drew

Room was nice, clean, and spacious. Restaurant staff was exceptional and there was a good selection for breakfast. St
Stayed 5 nights in Jan 2026

6/10 Okay

Dmitry, Brooklyn

Travelled with family
Disliked: Cleanliness
I stayed four nights. We had to get our room changed because we found a cockroach in the bathroom. The staff was very accommodating and respectful. The cleanliness off the rooms and the hotel was not great. It seemed like a building from the 80s that had some touch ups. I was surprised to find their bathroom shower and dispenser products were from Apotheke, a trendy brand from Brooklyn. The restaurant employees were amazing. Very attentive.
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great shower, responsive and friendly staff, QUIET room most importantly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 3 nights in Jan 2026

4/10 Poor

DENISE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I did not have breakfast from there so I can’t comment on it. My room did not have enough wash rags I had to wait until the next day for cleaning service to come in order to get more wash rags. The room was booked for 3 with only one wash rag in it. $25 a day parking was a bit pricey.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2025

10/10 Excellent

Raul

Stayed 2 nights in Jan 2026

10/10 Excellent

Tami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great beds, linens, very nice room!! Would stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Onyekachi

Stayed 1 night in Jan 2026

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No issues. Room was fine. Staff was nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

4/10 Poor

Tiffany

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place need a make over it has a musty smell the water pressure is bed the drink machine on my floor was sold out first night didn’t have heat in my room got moved the next day to what was supposed to be a upgrade the room smells like mildew furniture looked worn out water in the sink barely ran the tub was dirty and from that I got complimentary breakfast and parking I needed some money back
Stayed 3 nights in Jan 2026

4/10 Poor

John

Business traveller
Liked: Cleanliness
Disliked: Amenities
There was no hand soap. One roll of toilet paper. The bathtub drain was so clogged the bathtub started to fill when i showered. Cleaning staff were talking loudly at 2-3 in the morning then during the day the cleaning staff were making a bunch of very loud banging noises in the room next to us. I have no idea what they could have been doing to make that noise. Then on my checkout day we couldn't enter or leave the parking garage because the barcode no longer worked. this was frustrating because i still had business to take care of that day before my checkout time. other then all of those frustrations the staff i talked to was friendly. it kind of seems like there wasn't enough staffing to operate the hotel like it needed to be for the price point.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Mark!
Stayed 1 night in Dec 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were big and quiet. BEWARE - there is a $100 deposit per room (we had 2 rooms) that is refundable upon checkout BUT if you have a car, there is a $25 per night charge (per car - we had 2) to park in the garage, which is the ONLY option for parking! This fee is taken out of the deposit. Also, housekeeping never came by to clean our room after night #1. To top it off, the hotel's main water pipe broke on day #2 and there was no water for 6 hours. No water bottles were provided and no alternate accommodations arranged for existing hotel guests. Very unprofessional and a critical error on Crowne Plaza's part. We won't be staying there again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Rico ezat

Liked: Amenities
Didn't like thier breakfast choice
Stayed 3 nights in Dec 2025

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully Renovated!!!
Stayed 1 night in Jan 2026

6/10 Okay

Dwayne, NEW YORK

This is a nice hotel but not luxury.
Stayed 1 night in Nov 2025

4/10 Poor

BRENDA, los angeles

Liked: Cleanliness
Disliked: Amenities
Clean room, but no hot water. Me and my husband showered with cold water. We brought it up to the front office they sent maintenance up and guess what!? Water was hot... Told my husband they must have turned on the boiler bc we both got cold as water after letting it run for a long bit.
Stayed 1 night in Jan 2026

4/10 Poor

Mostafa

Liked: Staff & service
Disliked: Cleanliness
No breakfast provided
Stayed 3 nights in Jan 2026

10/10 Excellent

LETRICE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable and had staff was friendly and helpful and respectful.
Stayed 2 nights in Jan 2026