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Heritage Place Houston Brookhollow

3.0 star property

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Photo gallery for Heritage Place Houston Brookhollow

Breakfast area
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception
Standard Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2504 North Loop West, Houston, TX, 77092
  • Place, Memorial Hermann Greater Heights Hospital
    ‪18 min walk‬
  • Place, Houston Graduate School of Theology
    ‪3 min drive‬
  • Place, Karbach Brewing
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

8.8 out of 10
Excellent
(57 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Single Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Heritage Place Houston Brookhollow

Hotel with free parking, in the vicinity of Downtown Aquarium
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Heritage Place Houston Brookhollow. During your stay, you'll be within walking distance of Memorial Hermann Greater Heights Hospital. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Downtown Aquarium and 12 minutes from Daikin Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Heritage Place Houston Brookhollow offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 468 square feet (43 square metres) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Heritage Place Houston Brookhollow. Free self parking is available.

This Houston hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in December and close in December.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 757 reviews
Rating 8 - Good. 150 out of 757 reviews
Rating 6 - Okay. 67 out of 757 reviews
Rating 4 - Poor. 42 out of 757 reviews
Rating 2 - Terrible. 49 out of 757 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and great price
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 2 nights in Nov 2025

10/10 Excellent

Angelica

Stayed 1 night in Nov 2025

10/10 Excellent

Angelica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel needs to be updated
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly, Beaverton

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

RAVINDRA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst room experiences we have ever had while booking with Expedia. I recommend Expedia to audit this hotel’s rating. The bathtub had disgusting yellow stains that made us cringe. The room was very noisy. The 2-star I am giving to this hotel is only for the front desk lady in day-2 who was kind enough to quickly shift us to another better room.
Stayed 2 nights in Nov 2025

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and efficient and my room was very clean.
Stayed 3 nights in Nov 2025

6/10 Okay

Alexander

The opening and closing of the door next to my room (I think) made it sound like someone was trying to open my door. Staff was friendly and everything else was ok
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness
Room and hotel was clean and well equipped!
Stayed 1 night in Nov 2025

10/10 Excellent

brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a clean room no problems with anythingg wish they would of had breakfast or coffee but besides that we enjoyed our stay
Stayed 1 night in Nov 2025

10/10 Excellent

kristopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
wouldnt change a thing
Stayed 2 nights in Nov 2025

4/10 Poor

Juan Esteban

Business traveller
Disliked: Cleanliness
Staff was not diligent, there is no house keeping and they had to change my room because of roaches
Stayed 2 nights in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 2 nights in Nov 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Camilo

Stayed 4 nights in Nov 2025

4/10 Poor

Terry Yalonda

Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Charanpreet

Stayed 2 nights in Nov 2025

10/10 Excellent

Tamara, Fresh Meadows

Stayed 3 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 2 nights in Nov 2025

8/10 Good

Aroun

Stayed 2 nights in Oct 2025