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Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Exterior
Exterior
Outdoor pool
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
10500 Katy Freeway, Houston, TX, 77043
  • Place, CityCentre
    ‪3 min walk‬
  • Place, Houston Community College - Energy Corridor
    ‪3 min walk‬
  • Place, Memorial City Mall
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room

9.2 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers 123 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG. During your stay, you're just a quick walk from Houston Community College - Energy Corridor. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by foot from CityCentre and a 3-minute drive from Memorial City Mall
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Houston - Memorial City Centre by IHG. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM. An additional breakfast is available daily for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 691 out of 1003 reviews
Rating 8 - Good. 144 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly
Stayed 1 night in Dec 2025

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Staff & service
Unfortunately, the front desk clerk burned her hand with hot water and was being treat by the fire department upon my arrival. Fortunately she was alright but because only one employee was working I had to be checked by by a firefighter which was very kind of him. The following morning I tried to call the front desk to request late check out but the phone did not work. Upon further inspection, there was no telephone cord, just an unconnected telephone sitting on the nightstand. I then went to breakfast and the turkey sausage, potatoes and the powdered scrambled eggs were over cooked and dry like they were from the previous day. Additionally, when asking the breakfast attendant whether there were any boiled eggs, she seemed annoyed that we interrupted the music she was listening to on the speaker of her cell phone. On the up side, the room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Stayed 1 night in Dec 2025

2/10 Terrible

Linda

Business traveller
Check in was at 4pm. A room was not available for me. In the room, the two 3 prong plugs would not hold the receptor in either one. The tv remote did not work. I finally looked at the batteries. The had been put in backwards. Low water pressure. Breakfast was terrible. Never again.
Stayed 1 night in Dec 2025

10/10 Excellent

Kenise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really sweet staff. very clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Katelyn

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked in the door to check to check in, I was a bit frazzled bc my child had gotten car sick and thrown up and I was frantically trying to get him cleaned up. The front desk lady, her name started w an L is believe, was so friendly and accomadating. She ran over to the fridge and got my a Powerade to give him and helped me find the bathroom to get supplies. She hooked us up w a quiet room at the end of the hall too. I thought the place would be loud due to the proximity of the freeway, but it was not. I wasn’t able to make it to breakfast or the gym but the facilities were very nice. I would definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

10/10 Excellent

Jimmie

Stayed 1 night in Dec 2025

10/10 Excellent

marvin

Stayed 1 night in Nov 2025

6/10 Okay

Ever

Stayed 2 nights in Dec 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
NA
Stayed 2 nights in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
iT WAS CLEAN AND EFFIIENTLY RUN.
Stayed 1 night in Nov 2025

2/10 Terrible

Ignacio

Stayed 2 nights in Nov 2025

4/10 Poor

Ignacio

6/10 Okay

Atul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room that we booked was not available when we checked in but was given to us on the second day of our stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and will return
Stayed 1 night in Nov 2025

10/10 Excellent

Pedro

Stayed 1 night in Nov 2025

10/10 Excellent

marvin

Stayed 1 night in Nov 2025

10/10 Excellent

Kenise

Liked: Cleanliness, amenities, property conditions & facilities
Staff really nice, hotel very clean
Stayed 2 nights in Nov 2025

8/10 Good

Samuel

Stayed 1 night in Nov 2025

8/10 Good

Brett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The site says 3 minute walk to city centre. That is so so false. That is why I picked this hotel. The hotel is new and nice but it’s not walking distance to city centre. It’s on the other side of the interstate. It’s not even possible to walk there if you wanted to. Hotel and staff were nice but location was not as advertised online
Stayed 1 night in Nov 2025

10/10 Excellent

Edgard

Liked: Cleanliness, property conditions & facilities
La ubicación
Stayed 1 night in Nov 2025

10/10 Excellent

homer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Journey

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and I had a great view of Houston. The staff was awesome and made the trip worthwhile. They were patient, understanding and even had a sense of humor.
Stayed 1 night in Sep 2025