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Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG

Terrace/patio
Property amenity
Free daily buffet breakfast
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
21410 Fairfield Place Drive, Cypress, TX, 77433
  • Place, Houston Premium Outlets
    ‪2 min walk‬
  • Place, Fairfield Sports & Fitness Center
    ‪2 min drive‬
  • Place, Berry Center
    ‪16 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG

Hotel with free parking, steps from Houston Premium Outlets
This hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG offers 96 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Cypress hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG gets high marks from our customers. During your stay, you're just a quick walk from Houston Premium Outlets. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Houston Premium Outlets and 7 minutes by car from Zube Park
Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Cypress hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston NW Cypress Grand Pky Hotel
Holiday Inn Express Houston NW Cypress Grand Pky
Express Houston NW Cypress Pk
Holiday Inn Express Suites Houston NW Cypress Grand Pky
Holiday Inn Express Suites Houston NW Cypress Grand Pky by IHG

Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 39 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Hhh
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, clean, and the best breakfast I’ve had at a hotel. Parking is free and easy to come by. There’s no traffic or noisy nightlife, so it’s pretty peaceful. It’s located by an outlet mall so it’s great for shopping
Stayed 2 nights in Nov 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was so friendly! Amazing stay!
Stayed 2 nights in Nov 2025

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great only thing was my door was not locked when I got back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Becky Richardson

Stayed 1 night in Sep 2025

10/10 Excellent

Shirley

Stayed 1 night in Nov 2025

2/10 Terrible

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great attendant very hospitable. Great Coffee and good food selection. Fresh ground/brewed coffee anytime day or night.
Stayed 3 nights in Oct 2025

8/10 Good

Marlena

Travelled with partner
Liked: Amenities, property conditions & facilities
Front desk associate was so sweet and helpful. Great location, next to shopping center and frwy. Nice selection of breakfast. cons- I was on a business call in the business center in the lobby and housekeeping (Yazmen) started vacuuming, acknowledged that I was on an important call and continued to vacuum. It continued for the majority of my conversation, she would look up at me and smirk. Needless to say, I had to end the call and head up to my room. Room: Very nice spacious room, great working internet and Wifi. I appreciate that handwash, lotion, shampoo and conditioner is all included. Plenty of towels and comfortable beds. con- went to make myself coffee in the Keurig, was disgusted to see sitting water that looked slimy in the machine. needless to say, I did not make myself coffee, luckily they had coffee in the lobby. overall- Hotel and desk associate are excellent. Housekeeping needs to work on their bed side manners and clean the rooms thoroughly.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Charles W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu was fresh. Parking safe and easy
Stayed 1 night in Oct 2025

10/10 Excellent

Norlan, New Orleans

Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue I encountered is as I was leaving someone had bled all over the floor and I reported it to the clerk as I was checking out. Aside from that everything was fine, room was clean and comfortable. Breakfast was good. Parking was good. It was quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast. The welcome was amazing. They had our homecoming vendors there and lots of welcome gifts. Will be staying here for homecoming again!
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room, breakfast choices were above average, ample parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Preston

Stayed 1 night in Oct 2025

10/10 Excellent

Peggy

Travelled with partner
Liked: Amenities
Breakfast was great. Room very comfortable
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tornado warnings from 4th Floor

10/24/25 Friday night during the storm, and tornado warnings, we got a text from hotel to come to the Lobby. We were thankful that the hotel staff looked out for our safety. We especially want to shout out to Vee, as she fixed a situation with our door, related to the power outage. She was Knowledgeable, efficient, and kind hearted. Very professional, and made our stay great! We felt very safe Vee, thank you!!
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms & dining area. Good quality linens & pillows. Friendly staff. Parking close to the door.
Stayed 1 night in Oct 2025

10/10 Excellent

Timiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are two hotels in the area, a LaQuinta & this Holiday Inn Express. The HIE is better. Cleaner, better quality sheets & pillows, better breakfast, etc. It's more expensive, but usually not by much. It's generally worth the added cost. The clerks are friendly, quick at check-in, and always available.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Oct 2025