Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Exterior
Suite, 1 King Bed | 1 bedroom, in-room safe, individually decorated, individually furnished
Outdoor pool
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9120 West Road, Houston, TX, 77064
  • Sam Houston Race Park
    ‪5 min drive‬
  • Willowbrook Mall
    ‪8 min drive‬
  • Traders Village
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Comm, Roll Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

Suite, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Hotel in Houston with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG offers 87 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG. During your stay, you'll be close to Willowbrook Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Willowbrook Mall and 11 minutes from CityCentre
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG offers its guests an outdoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 350 square feet (32 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 350 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express NW/Beltway 8 West Road
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Holiday Inn Express NW/Beltway 8 West Road Hotel
Holiday Inn Express Houston NW/Beltway 8 West Road
Holiday Inn Express NW/Beltway 8 West Road
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Holiday Inn Express Suites Houston NW/Beltway 8 West Road
Holiday Inn Express Suites Houston NW/Beltway 8 West Road by IHG

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 893 reviews
Rating 8 - Good. 191 out of 893 reviews
Rating 6 - Okay. 58 out of 893 reviews
Rating 4 - Poor. 39 out of 893 reviews
Rating 2 - Terrible. 50 out of 893 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Raphael

Stayed 1 night in Mar 2025

2/10 Terrible

Melanie

Stayed 2 nights in Mar 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice clean and quiet. We stayed in and ordered take out. Delivery guy came right up. Breakfast was so good. Biscuits and gravy mmmhm.
Stayed 2 nights in Mar 2025

4/10 Poor

Javier

Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Stayed 1 night in Mar 2025

10/10 Excellent

Humberto

Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Valivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay. The breakfast was good! Watch out for parking on the weekends if there's a special event happening.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexis, Jenks

Stayed 1 night in Mar 2025

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Neftali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Layla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Raphael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad from when we walked in. Elevator was broken, every ice machine on every floor not working, our toilet broke 5 times and stains on carpets. The only good thing was the breakfast and the staff that ran it.
Stayed 3 nights in Jan 2025

2/10 Terrible

Lance

Stayed 2 nights in Jan 2025

4/10 Poor

Erika

Travelled with family
Disliked: Staff & service

WRONG ROOM

I was very dissapointed. I spent over an hour looking for a hotel and comparing hotels for what I needed within my budget. I finally found it and booked it here. Only to find that the SUITE I reserved turned into a small 2 bed room. I had planned a special event for my stepdaughters and needed the Suite with the sofas to also accommodate the space. I called the Front desk as soon as I walked in only for the receptionist to tell me there was nothing they can do. I did'nt understand if I reserved a SUITE why am I getting a regular room???? All he could say was there is nothing he can do and besides there were other guest complaining of getting wrong rooms. Manager was not in sight and he said he would leave notice to the manager in the morning. Manager never called. I waited to see if he or she would step it up and nothing. We are going back in 6 weeks and definately not staying with them. Apparently they like to give you any room of THEIR CHOICE!!! NOT YOURS
Stayed 2 nights in Jan 2025

6/10 Okay

Esayas

Travelled with family and small children
Liked: Staff & service, amenities
Not clean enough
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Presley

Stayed 1 night in Dec 2024