See all properties

Home2 Suites by Hilton Houston Willowbrook

3.0 star property

Choose dates to view prices

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

Map
7815 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪1 min walk‬
  • Willowbrook Mall
    ‪10 min walk‬
  • Vintage Park
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

Studio, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

About this property

Home2 Suites by Hilton Houston Willowbrook

Hotel with free breakfast, near Willowbrook Mall
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Weekly housekeeping is available.
Home2 Suites by Hilton Houston Willowbrook offers 108 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Houston Willowbrook. During your stay, you're just a quick walk from Houston Methodist Willowbrook Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a gym
  • Steps from Houston Methodist Willowbrook Hospital and 13 minutes on foot from Willowbrook Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Home2 Suites by Hilton Houston Willowbrook offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Home2 Suites by Hilton Houston Willowbrook also features coffee/tea in common area, laundry facilities, and a front desk safe. Self parking is free.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Willowbrook
Home2 Suites by Hilton Houston Willowbrook Hotel
Home2 Suites by Hilton Houston Willowbrook Houston
Home2 Suites by Hilton Houston Willowbrook Hotel Houston

Home2 Suites by Hilton Houston Willowbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 396 reviews
Rating 8 - Good. 76 out of 396 reviews
Rating 6 - Okay. 32 out of 396 reviews
Rating 4 - Poor. 19 out of 396 reviews
Rating 2 - Terrible. 19 out of 396 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities
I liked that the property was close to restaurants. I did not like that there was a brown stain on the sheets that looked like old blood stain, that was really gross. Would not stay again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Scott

Stayed 3 nights in Mar 2025

10/10 Excellent

roderick

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kyle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
So a previous stay in home 2 suites (3/25/25) I was kept up all night due to someone on the 2nd floor (my room was ground level) was playing human bowling until it either stopped or I was so tired I just fell asleep. So that was my first experience, then for this stay (3/26-3/28) I noticed the hot water in the shower was warm but not hot…probably 90°F-100°F, which normally I would’ve just not said anything and gone about my day & I honestly thought maybe it was just due to the hotel being at capacity & it was late & maybe the hot water was run out due to the fact that there were a lot of people there. But when I woke up in the morning (3/27) it still wasn’t hot. So I mentioned it to the staff thru a text message that they sent me asking about my stay. To Shelby’s credit, she immediately rectified the situation by getting me another room for my last night. Which I was grateful for. However, when I got everything moved over & got back from getting dinner, I walked in to my air conditioning units blower motor making a terrible high pitched noise. I’m a Senior HVAC Technician/Engineer, so I thought about grabbing my tools & just fixing the issue, but didn’t. So overall, the people at both locations were very helpful & accommodating, but I wasn’t quite able to relax or get the rest I needed. I will be returning back to the area next wk & will need somewhere to stay & I like this style of hotel. But I’m unsure that it will be worth it for the cost of the hotel unfortunately. Thanks
Stayed 2 nights in Mar 2025

8/10 Good

Heather

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was not bad, but we had no hot water in the shower and the phone in the room didn’t work. We were so tired after a long work day we decided it was not worth addressing the situation issues. Oh and well before 10 the housekeeper knocked on our door to ask if we were checking out. This was on our checkout morning. Don’t they have a list?
Stayed 1 night in Mar 2025

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Place

Nice, spacious, and clean hotel . Staff are friendly . Breakfast is ok.
Stayed 3 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Stayed 1 night in Mar 2025

8/10 Good

Maria

Travelled with family
Disliked: Staff & service
No house keeping in 3 days
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laniecia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for my family after a day of baseball.
Stayed 1 night in Mar 2025

10/10 Excellent

Graciela, Lufkin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffers were very kind
Stayed 1 night in Feb 2025

6/10 Okay

Darmita

Travelled with family
Yes, the staff were very nice building fairly clean however, there were cockroaches in the microwave and in the bathroom staff offered something off of the snack stand to accommodate us and the manager was supposed to meet with us and never did
Stayed 4 nights in Feb 2025

10/10 Excellent

Frank

Stayed 1 night in Feb 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Comfortable,clean and great service. My only gripe was the overly loud A/C unit in room 219, Made it hard to sleep.
Stayed 1 night in Feb 2025

6/10 Okay

sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

They overbooked the king suite and gave us queens.

We booked a king suite, and when we got there they gave us a room of 2 doubles/queens. We didn't realize until we opened the door, so we came back downstairs, and they were like "Oh. Sorry. We're out of kings. They've been overbooking the kings lately." That's definitely not a fitting excuse, but they not only weren't up front about it until we asked but the manager also tried to say "It's so strange, because it's usually our queens running out." -- As if this was any better. That's fine, we made due without causing a hubbub, because what's the point when clearly they were so blase about customer service. They were nice enough - just don't expect to get what you pay for.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice short term stay with friendly staff and clean accomodations.
Stayed 3 nights in Jan 2025

10/10 Excellent

Crystal

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Front desk staff very professional, I alway book here when staying in Houston!
Stayed 2 nights in Jan 2025

10/10 Excellent

Unberto

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Second time we stay at this hotel.. close to family house, perfect for us.. very confortable, clean and the even we stay during Christmas time the rate was considerably low considering is “high season”
Stayed 4 nights in Dec 2024

10/10 Excellent

Emanuel

Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great services
Stayed 1 night in Dec 2024