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Hyatt Place Houston-Northwest / Cy-Fair

3.0 star property

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Photo gallery for Hyatt Place Houston-Northwest / Cy-Fair

Front of property
Outdoor pool
42-inch flat-screen TV with digital channels, TV
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
19813 Northwest Fwy, Houston, TX, 77065
  • Place, Traders Village
    ‪2 min drive‬
  • Place, Berry Center
    ‪10 min drive‬
  • Place, Willowbrook Mall
    ‪12 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(74 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(21 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (With Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Houston-Northwest / Cy-Fair

Hotel with free breakfast, near Traders Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Weekly housekeeping is available.
Hyatt Place Houston-Northwest / Cy-Fair offers 107 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

This Houston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Houston-Northwest / Cy-Fair. During your stay, you'll be within walking distance of North Cypress Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Just a 3-minute drive from Traders Village and a few minutes from Cosmic Jump Indoor Trampoline Park
  • Pets welcome for a fee
Hyatt Place Houston-Northwest / Cy-Fair offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hyatt Place Houston-Northwest / Cy-Fair also features a picnic area, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast daily.
HyBar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • HyBar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Houston-Northwest Cy-Fair Hotel
Hyatt Place Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Houston
Hyatt Place Houston-Northwest / Cy-Fair Hotel Houston

Reviews

Hyatt Place Houston-Northwest / Cy-Fair Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 90 out of 1004 reviews

Reviews

2/10 Terrible

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

DaNae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Karem Priscila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. My 2 cons though are that the breakfast was not very good in my opinion but free is free, and the hotel kind of had this damp smell throughout but the city was very humid. I’d stay here again though. They allowed me a 2pm checkout.
Stayed 3 nights in Jul 2025

10/10 Excellent

Oscar

Stayed 2 nights in Jun 2025

10/10 Excellent

Sherrice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely book again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruben

Stayed 2 nights in Jun 2025

2/10 Terrible

David, Olmsted Twp.

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of our worst hotels. Pool was green with filthy water and cigarette butts floating Breakfast was cold eggs in cold bowl with burnt meat something. Staff was unconcerned with our requests and when told about the pool, just said ok. Bar not open because the front desk said they forgot to renew the liquor license. Was told they didn’t do housekeeping every day, no trash removal. Furnishings were nice and room looked good but untrained and uncaring staff made the trip almost comical. Hotel maintenance is not a concern for this property. Look elsewhere.
Stayed 3 nights in Jul 2025

8/10 Good

James

Stayed 2 nights in Jul 2025

8/10 Good

Melanie Ann

it was a nice property. The employees were nice and friendly. The only problem I had was after watching TV for about 45 minutes to an hour. It would cut off and not come back on for quite a while. Luckily, I wasn’t there that match during my stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Robken M, Sherman Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place in a very busy area.
Stayed 8 nights in Jun 2025

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was great for dining options within walking distance. The only thing it said it had a bar but they didn’t have a liquor license.
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Stayed 2 nights in Jun 2025

8/10 Good

Dr. Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only one elevator was working, so movement was restricted. The cleaning staff made up for that as they were excellent!
Stayed 14 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Yamilet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property’s location is good. Room felt and smelled stuffy.
Stayed 1 night in Jun 2025

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

Always a good visit and staff is friendly. Alway clean and comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jun 2025

4/10 Poor

George Hector

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I only stayed for one night and at first glance my room was nice. I however noticed when I turned on the light to the bathroom that there were 2 roaches running for cover. I then also noticed that there were also roaches on the work station/desk. I have my back in a plastic back with all of my clothers in it to make sure that I did not bring any of those things to my home. I did let the staff know and the lady that I told did not seem to care at all. I was in room 409.
Stayed 1 night in Jun 2025

2/10 Terrible

Dannie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Unbelievable

The hotel elevators - one was out of order and the other was dirty. The room was clean, no issues. The following morning breakfast was an absolute nightmare. Below is a copy of the email I sent along with photos,to the manager and corporate. I am writing this letter to you to inform you as the general manager of the Hyatt Pl., Houston Northwest Cy-Fair, your morning staff In the breakfast area has failed you and the Hyatt brand miserably. As you can see from the pictures attached the food that was out for your patrons was inedible. The kolache’s resembled more of horse excrement than they did a kolache. The sausage resembled hockey pucks. Actually, they were so hard you could carbonate them. Your oatmeal resembles cookie dough before it’s baked plus you have non-paying guest in the form of roaches. There are photos attached so you don’t have to just take my word for it. You can see them for yourself. This is the worst hotel breakfast I’ve ever seen and I’ve traveled for over 28 years for business. Motel six puts out fresher, and more appetizing items than this. I did inform the front desk and she stated that she would also contact you. I let her know that in my personal opinion, the food not only was not edible, but should be removed from service Immediately. I’m forwarding a copy of this to Hyatt corporate, as well as the site I used to book my room, so as to not recommend this hotel in the future. I am also going to contact the Houston health dept.
Stayed 1 night in Jun 2025

10/10 Excellent

susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for all you do
Stayed 1 night in Jun 2025

6/10 Okay

Gwendolyn

Stayed 5 nights in Jun 2025

8/10 Good

RUBEN

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a good hotel, the only two issues was that one of the elevators wasn’t working, and I guess there is no enough noice insulation in the walls between the rooms, you could hear everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe environment, close to shops and restaurant. Staff was very friendly and professional.
Stayed 1 night in Jun 2025