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Hyatt Regency Houston West

Property class: 3.5
VIP Access

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Photo gallery for Hyatt Regency Houston West

Lobby
Creator video
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
13210 Katy Fwy, Houston, TX, 77079
  • Place, Darrell Tully Stadium
    ‪3 min drive‬
  • Place, Daikin Park
    ‪19 min drive‬
  • Place, NRG Stadium
    ‪23 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(66 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

Basic Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Basic Room, 2 Double Beds

8.4 out of 10
Very good
(52 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

King Bed Junior Suite

  • Sleeps 3

King Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 3

2 Double Beds Room With Ada Shower

  • Sleeps 4

King Room Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Shower

  • Sleeps 3

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Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 3,888 reviews
The price is CHF 120
includes taxes & fees
10 May - 11 May
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Hyatt Regency Houston West

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Houston West. During your stay, you'll be within walking distance of Darrell Tully Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at Cafe on the Lake
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the helpful staff
  • Just a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall
  • Pets welcome for a fee
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe on the Lake – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Black Gold Bar – This bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 65.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 867 out of 1415 reviews
Rating 8 - Good. 252 out of 1415 reviews
Rating 6 - Okay. 158 out of 1415 reviews
Rating 4 - Poor. 65 out of 1415 reviews
Rating 2 - Terrible. 73 out of 1415 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Joshua

Stayed 3 nights in Jan 2026

10/10 Excellent

Tameka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is beautiful!
Stayed 2 nights in Jan 2026

8/10 Good

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and the entire place was clean an inviting.
Stayed 1 night in Jan 2026

6/10 Okay

Wade, Beaumont

Hey and d
Stayed 2 nights in Jan 2026

8/10 Good

Jim

Stayed 3 nights in Jan 2026

10/10 Excellent

Byron

Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Stayed 2 nights in Jan 2026

10/10 Excellent

justin

Business traveller
Room temperature was cold and uncontrollable.
Stayed 2 nights in Jan 2026

10/10 Excellent

JEANINE

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff were helpful and friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great will definitely be back
Stayed 1 night in Jan 2026

10/10 Excellent

Maynor

Liked: Cleanliness, staff & service, amenities
Room was clean, staff amazing, bartender great service and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Stayed 1 night in Jan 2026

4/10 Poor

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds, nice lobby with coy ponds
Stayed 2 nights in Jan 2026

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Polite staff, convenient location, accommodation of service animal. Easy and plenty of parking.
Stayed 3 nights in Dec 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

6/10 Okay

Tina

Liked: Room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Tinara

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Jwan

Disliked: Cleanliness, amenities, property conditions & facilities
Not good service
Stayed 5 nights in Dec 2025

6/10 Okay

Jianhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no free breakfast everytime I went down.
Stayed 2 nights in Dec 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Staf was very friendly and hotel was very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Yvonne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The highlight of our stay is the pool and jacuzzi (surprisingly clean). Both are located outdoors. The weather was warm enough for us to enjoy those amenities. Our room is clean. The complaints I had are that the size of the bathroom in our room is too small and the carpet on the 5th floor where we stay is a little old with a little pest-control smell. Front staffs are friendly. The food at their on-site restaurant is delicious, but pricy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025