The Chifley Houston, Tapestry Collection by Hilton

4.0 star property

Choose dates to view prices

Photo gallery for The Chifley Houston, Tapestry Collection by Hilton

Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Serves dinner and happy hour
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
2400 West Loop S, Houston, TX, 77027
  • The Galleria
    ‪5 min walk‬
  • MD Anderson Cancer Center
    ‪9 min drive‬
  • NRG Stadium
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, City View

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (3x3 Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(8 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

The Chifley Houston, Tapestry Collection by Hilton

Suburban hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available on request.
The Chifley Houston, Tapestry Collection by Hilton offers 284 accommodations with a safe and complimentary bottles of water. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets and premium bedding. 48-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The Chifley Houston, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Rd. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy Fusion cuisine while dining at Rouse Bar and Lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Westheimer Rd and a 3-minute drive from Memorial Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Chifley Houston, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Chifley Houston, Tapestry Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Chifley Houston, Tapestry Collection by Hilton was completed in December 2022.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Rouse Bar and Lounge – This bar specialises in Fusion cuisine and only serves dinner. Happy hour is offered.
Rouse Craft Cooking – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 34.64 per day; includes in/out privileges)
  • Covered valet parking on site (USD 47.63 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rouse Bar and Lounge
  • Rouse Craft Cooking

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Raised toilet seat (48 centimetre high)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Renovated entire property - December 2022
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (3-device limit, rates may vary)
  • Covered self-parking fee: USD 34.64 per day (in/out privileges)
  • Valet parking fee: USD 47.63 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Sheraton
Sheraton Houston Galleria
Sheraton Suites Hotel
Sheraton Suites Hotel Houston Galleria
Sheraton Suites Houston Galleria
Suites Houston Galleria
Sheraton Suites Houston Near The Galleria Hotel Houston
Sheraton Suites Houston Galleria Hotel

The Chifley Houston, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1008 reviews
Rating 8 - Good. 156 out of 1008 reviews
Rating 6 - Okay. 61 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Seanelle

Stayed 4 nights in Mar 2025

10/10 Excellent

August Ryan

Stayed 1 night in Mar 2025

10/10 Excellent

Loretta

Stayed 3 nights in Mar 2025

10/10 Excellent

Komi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good for the price

Good hotel for the price, and conveniently located. The service was not great, but didn’t ruin the experience or anything. The girl working the reception desk during was especially rude, but everyone else was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

kyle, Brooklyn

Business traveller
The best
Stayed 3 nights in Dec 2024

4/10 Poor

behzad

Stayed 1 night in Mar 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this hotel and had an overall good experience. The room was spacious, clean, and very comfortable, perfect for relaxing after a long day. Check-in and check-out were smooth and quick, which I really appreciated. One of the highlights of my stay was the bar. The bar staff were exceptional, friendly, attentive, and knowledgeable. They really made the experience feel welcoming and added a personal touch to my evenings. Parking was easy to access and convenient, though I did find it to be a bit on the expensive side. Overall, I would definitely recommend this hotel and look forward to returning!
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First off, I had an awesome experience during my stay. However, I did find it a bit inconvenient that the rooms didn’t come with trash bags, and I had to bring my own. This was especially challenging since I was there for a business trip and was always in a rush. The main reason I’m writing this review is to give kudos to the incredible staff. I believe her name is Graciela, and there was another gentleman who kindly brought me trash bags (I unfortunately forgot his name, but thank you to him as well). Both were incredibly polite and friendly. Graciela went above and beyond by bringing me a microwave so I could have a late meal one evening, and I truly appreciated that. It’s the little things like this that make a big difference, and I believe employees who go the extra mile should be recognized. I’m always grateful when people take pride in their work and give it their best effort. I just wanted to make sure management knows about the excellent service I received. Thank you again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Tericka, McKinney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel! The hotel is beautiful! No problems with check in. The Houston Galleria is right across the street. Plenty of restaurants and shops within 15 minute drive of the hotel! If I return to Houston, I would not hesitate to stay here again!
Stayed 4 nights in Mar 2025

8/10 Good

gregory j, massapequa

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mitzi

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diane, Fairburn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff was friendly, lobby smelt good. They charged for parking… in their garage for their guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Javier, New York

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Mar 2025

10/10 Excellent

Teodora

Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Stayed 1 night in Mar 2025

6/10 Okay

Telebah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I usually have a great stay at the Chifley but this time not so favorable. Housekeeping didn’t clean my room for 2 days, my stay was only for 3. Room service brought me cold coffee and it was a significant delay to get another one. The front desk/text concierge was not that accommodating.
Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good and everything was clean. Just spent a quick night.
Stayed 1 night in Mar 2025