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The Whitehall Houston

Property class: 4
VIP Access

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Photo gallery for The Whitehall Houston

A modern cityscape with high-rise buildings, including a curved skyscraper with illuminated windows and a rectangular building with a grid-like facade.
A spacious lounge area with a long table and multiple chairs, large windows offering a view of the street below, and modern pendant lighting.
An outdoor seating area with tables and chairs, surrounded by greenery and illuminated by string lights.
A spacious indoor area with a bar, seating, and large windows offering views of the cityscape.
A modern interior with multiple hanging lamps, a reception desk, and a view of the street outside.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, George R. Brown Convention Center
    ‪17 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, and a large mirror.

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a desk with a computer, and a TV.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a large window, and a patterned wallpaper.

Standard Double Room

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Double Room

A hotel room with two beds, a large window, and a patterned wallpaper.

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

A hotel room with two beds, a large window, and a patterned wallpaper.

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.2 out of 10
Very good
(17 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with two beds, a large window, and a patterned wallpaper.

Deluxe Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a TV, and a bathroom with a sink and mirror.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

A neatly made bed with a white comforter and a dark skirt, flanked by two bedside tables with lamps, in a room with patterned wallpaper and a wooden floor.

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (High Level)

A hotel room with a large bed, two bedside tables with lamps, a television on a wooden cabinet, a leather armchair, and a small stool.

Room, 1 King Bed, Non Smoking (High Level)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (High Level)

A hotel room with two beds, a nightstand with a lamp, and a large window.

Double Room, Non Smoking (High Level)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Whitehall Houston

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
The Whitehall Houston offers 259 accommodations with a safe and coffee/tea makers. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The Whitehall Houston's great location gets high marks from our customers. During your stay, you're just a quick walk from Sam Houston Park. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Downtown Aquarium and a few minutes from Toyota Center
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 miles is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
The Whitehall Houston has a restaurant on site.
Part & Parcel – On-site cocktail bar. Open daily.
Buffalo Bayou Coffee – This coffee shop only serves lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 miles
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1462 out of 2380 reviews
Rating 8 - Good. 423 out of 2380 reviews
Rating 6 - Okay. 251 out of 2380 reviews
Rating 4 - Poor. 115 out of 2380 reviews
Rating 2 - Terrible. 129 out of 2380 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great area staff was very friendly and nice
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, everyone was friendly and helpful, the rooms were clean, and the family had a blast hanging out by the pool while the kids played.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and not far from the Stadium.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff and room were nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shakeela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The food was great, everything was clean, the room was very clean and comfortable, and my husband and I will certainly stay there again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, staff very friendly.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Trustler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read the reviews before booking and they truly exceeded those reviews
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is definitely worth it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay! The room was clean, bed was comfy and John at check in made my day as soon as I walked in!! Overall, My stay was great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Brandi

Liked: Cleanliness, property conditions & facilities
Food was amazing at the restaurant and enjoyed the outdoor bar area.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get to and staff was excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for work meetings. Close to where I need to be. Great place to stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The shuttle is a bonus!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wanda Helton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, classy- some rooms are rather small make sure you ask for a larger room. Loved the ambience, beautiful spaces to just sit chill
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and area for a quick Houston stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff was nice and the food was good. Hotel decor was very stylish.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Britt T

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable and the restaurant was excellent. Could use friendlier check in staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, Good location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ashley

Great staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria raquel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean room, not a very friendly hotel receptionist, The food was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness
Yes and staff was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and accommodating
Stayed 1 night in Apr 2026