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Hidden Valley Resort, an Ascend Collection Resort

Property class: 3

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Photo gallery for Hidden Valley Resort, an Ascend Collection Resort

Fireplace
Indoor pool, seasonal outdoor pool, pool umbrellas
Breakfast, lunch and dinner served
Private beach, white sand, sun-loungers, beach umbrellas
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Place, Hidden Valley Highlands Ski Area
    ‪3 min walk‬
  • Place, Deerhurst Highlands Golf Course
    ‪13 min walk‬
  • Place, Deerhurst Lakeside Golf Course
    ‪4 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

7.8 out of 10
Good
(22 reviews)
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

7.2 out of 10
Good
(7 reviews)
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Hidden Valley Resort, an Ascend Collection Resort

At Hidden Valley Resort, an Ascend Collection Resort, relax by an indoor pool or hit the private white sand beach where you can enjoy volleyball.
Hidden Valley Resort, an Ascend Collection Resort offers 99 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hidden Valley Resort, an Ascend Collection Resort's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hidden Valley Highlands Ski Area. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space and a gift shop
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Hidden Valley Highlands Ski Area and 5 minutes by car from Treetop Trekking Huntsville
  • Dogs welcome for a fee (restrictions apply)
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Hidden Valley Resort, an Ascend Collection Resort with summer activities such as kayaking, rowing/canoeing and volleyball.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach resort also offers a seasonal outdoor pool, outdoor tennis courts and a steam room.

This 3-star Huntsville resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Birches Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 16.95 for adults and from CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Hidden Valley Resort, an Ascend Collection Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 263 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kosha

Stayed 1 night in Nov 2025

2/10 Terrible

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Wieslawa

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully located resort, near the lake, surrounded by hills and forest. My cozy room had a breathtaking view on the lake and the hills. Very kind and supportive staff. Room was clean, bed was very comfortable. A lot to do in the nearby town.
Stayed 1 night in Jan 2026

8/10 Good

Ericka

Travelled with family
Liked: Staff & service, amenities
The room really needs a good renovation - bathroom sink had a very strange stain and the shower barely worked
Stayed 2 nights in Dec 2025

4/10 Poor

Veronica

Stayed 2 nights in Jan 2026

4/10 Poor

Loretta

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The whole hotel is neglected. It was dirty, and under staffed. It was New Years Eve and the hotel was sold out. We arrived early , check in was 4:00. They refused to check people in early but had nothing for the people to do while they waited. Didn't even offer snacks or alcohol for sale. Terribly unprepared.
Stayed 1 night in Dec 2025

4/10 Poor

Scott

Travelled with family
Disliked: Amenities, property conditions & facilities
The trivago ad indicated breakfast included. There was an additional expense collected at the time of checkin.
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dirty. Housekeeping only came 2 out of 5 days due to staffing shortages. The pool was not heated as advertised. Some staff couldn’t have cared less when we brought concerns to them but for the most part, the staff were empathetic and understanding of our concerns. The biggest issue was the lack of consistent hot water. Shower couldn’t maintain hot water and sometimes had none at all. The sink hot water was also intermittent but to a lesser extent. The restaurant staff were great. The food was average. Breakfast was a buffet which was okay the couple of days we opted for it. We were told the hotel is under new ownership and short managers and staff which was evident when a staff member mopping the floor in the restaurant was asked to go to help strip beds, and when a housekeeping staff had to leave her room-cleaning post to go “work at the spa for an appointment”. There is A LOT of potential for this hotel to be really amazing but we were extremely disappointed in our stay. We have requested a refund of the resort fees but have yet to hear back from the hotel.
Stayed 5 nights in Dec 2025

4/10 Poor

Anna

Stayed 1 night in Jan 2026

6/10 Okay

Zhan

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness
Friendly staff!
Stayed 1 night in Nov 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean, bed super comfortable. View of the lake and having a balcony to sit out on was beautiful! So really that’s all we needed for our little Muskoka getaway. Property is making progress to renovate common areas, reception was beautiful, the restaurant and bar was lovely, but some of the common areas were not just dated but grungy, wall paper in the halls peeling, washroom stalls in the pool area rusted, indoor pool area itself in need of repairs to clean it up, absolutely still usable though and we loved the sauna and jacuzzi hot tub! Staff were great as well. Our whole group raved about the spa services, spa was brand new and beautiful. Disappointed that the continental breakfast that was suppose to be on until 10am was completely closed and packed away at 945.. couldn’t even grab a muffin. So make sure you go early!
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Stayed 1 night in Oct 2025

4/10 Poor

Scott

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
yes and yes.
Stayed 2 nights in Sep 2025

8/10 Good

RON

Stayed 2 nights in Aug 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Amenities, property conditions & facilities
Be careful when paying the ‘resort fee’ the front desk tried to charge me more than confirmed in my booking!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maxwin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

6/10 Okay

CALVIN

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were great but the facilities were lacking. Drop ceilings pushes in, mis matched light defusers in the rooms over head lights. A single out lit in the room, an extension cord ran around the room nailed into the base boards. The pool area and restaurant were nice
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jane

Liked: Cleanliness, room comfort

Disappointed

The free breakfast was not free--the chair in our room needed to go to a dump--the breakfast was less than adequate no butter for toast-- would have been nice to at least have some hard boiled eggs or guest operated waffle maker---spa services were unavailable--the floor was dirty in our room--no facecloth---sorry for the rant---i have never written a bad review for any place we have strayed---THIS IS A RESORT AND IS HELD TO A HIGHER STANDARD
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Stayed 1 night in Sep 2025

6/10 Okay

Jason

Stayed 1 night in Sep 2025