The Dilkhusa Grand Hotel By Compass Hospitality

3.5 star property

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Photo gallery for The Dilkhusa Grand Hotel By Compass Hospitality

Property grounds
Reception
Property grounds
1 bedroom, iron/ironing board, bed sheets
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Wilder road, Ilfracombe, England, EX34 9AH
  • Ilfracombe Beach
    ‪3 min walk‬
  • Ilfracombe Harbour
    ‪9 min walk‬
  • Hele Bay Beach
    ‪4 min drive‬

Room options

Double Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, Garden View

  • Sleeps 2
  • 2 Single Beds

Double Room

8.0 out of 10
Very good
(22 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

8.2 out of 10
Very good
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Garden View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

The Dilkhusa Grand Hotel By Compass Hospitality

Hotel with a restaurant, a short walk to Ilfracombe Harbour
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Dilkhusa Grand Hotel By Compass Hospitality offers 98 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Dilkhusa Grand Hotel By Compass Hospitality. During your stay, you're just a quick walk from Ilfracombe Harbour. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • 9 minutes by foot from Ilfracombe Harbour and a 2-minute drive from North Devon Coast
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 3.5-star Ilfracombe hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 9:30 AM.
The Dilkhusa Grand Hotel By Compass Hospitality has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 for adults and from GBP 6 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Dilkhusa Grand Hotel Ilfracombe
Dilkhusa Grand Hotel
Dilkhusa Grand Ilfracombe
Dilkhusa Grand
The Dilkhusa Grand Hotel
The Dilkhusa Grand Hotel By Compass Hospitality Hotel
The Dilkhusa Grand Hotel By Compass Hospitality Ilfracombe
The Dilkhusa Grand Hotel By Compass Hospitality Hotel Ilfracombe

The Dilkhusa Grand Hotel By Compass Hospitality Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 380 reviews
Rating 8 - Good. 135 out of 380 reviews
Rating 6 - Okay. 70 out of 380 reviews
Rating 4 - Poor. 42 out of 380 reviews
Rating 2 - Terrible. 28 out of 380 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great central hotel perfect for a quick get away

An adequate stay, exactly what we expected and exactly what we were wanting
Stayed 2 nights in May 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities
The shower was awful hardly any water coming out . The shelf was hanging of and the toilet roll holder need screwing on and the room needed a hoover . Other than that the room was ok
Stayed 2 nights in May 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

jason

Travelled with partner
Disliked: Amenities, property conditions & facilities
Extremely dated
Stayed 1 night in May 2025

4/10 Poor

Edward

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Laura, Yeovil

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff very helpful & parking at hotel! Location is central but ilfracombe, close to seafront and harbour. Easy to get to by car! Hotel is very dated and run down needs a serious revamp. Shower not powerful at all, bed rock solid.. walls so thin other guests keeping us up all night. We booked hotel last minute due to our air b&b being cancelled … £100 for 2 nights we weren’t expecting great things…
Stayed 2 nights in May 2025

4/10 Poor

Harry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Think twice!

This hotel looks nothing like the pictures on Hotels.com. We had no hot water, the room was so hot we were up half of the night. It doesn’t meet the standards of a basic room. The staff were lovely and are unfortunately working for what I expect is a sinking ship. Bank holiday weekend and only 9 rooms booked. Barely saw another person during our stay there.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Welcoming staff

A very welcoming atmosphere and the room was good value for money. Unfortunately, there were a lot of hairs on the floor of the bathroom, so it could have been cleaner, but otherwise no complaints
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Friendly helpful staff Really good experience
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and plentiful and well served, Dinner not so good, selection was poor, probably because l was the only guest for dinner must be difficult to cater for one. The service was good, but selection of menu was not good for me.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martin

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Stayed 2 nights in Apr 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel

This is our 3rd stay. The rooms have been upgraded and we had a nice view. We are always made to feel welcome by the wonderful friendly people on reception. We arrived early but were able to leave our bags in reception. Parking is payable and you need to arrive early. However, we know the area well and thete is free on-steet parking nearby if you know where to look.
Stayed 4 nights in Apr 2025

4/10 Poor

Brian

Stayed 4 nights in Mar 2025

2/10 Terrible

Hayley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM - hotel does not exist.

This hotel is permanently closed. Fortunately I checked on Apple Maps to see the location in relation to my job in the area. No answer when I called and then got disconnected. I am now waiting for a refund from Hotels.com as they already took my money
Stayed 1 night in Apr 2025

10/10 Excellent

john

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent location, easy and short walk to town and quay. Free side street parking if you can find a space.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Our second stay at this hotel. Staff friendly and.good value for money at this hotel. Ideal for all.amenities for ilfracombe and very reasonable* will.be back again and try a family.room.
Stayed 3 nights in Apr 2025

8/10 Good

Marie-Therese

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was in desperate need of refurbishment. Damp areas on corridor wallpaper and scratched and dirty skirting boards. Clothing hook hanging off shower room door and shower surround grubby. My son's room has no mattress protector. No one manned the lounge bar, you had to go to reception and ask the receptionist to come and serve drinks and wait until they had finished check in no snacks available . Tea and coffee in room but no courtesy biscuit. We were only there for 2 nights to view properties in the area and were aware the room rate was very cheap but had I booked for longer I'd have checked out. Will not return.
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A nice hotel, well positioned for walking access to the lower town & harbour area which was great for an daytime or evening stroll & friendly welcoming staff, a clear winner on breakfast, very well cooked, plenty of choice, generous helpings . Overall a clean, tidy hotel, good sized comfortable room, the only let down was the plumbing, struggle to get hot water from taps consistently. Parking a bit limited, but walking around, even out of season, it looked like a problem for residents, never mind visitors.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great friendly staff nice big room warm and cosy
Stayed 1 night in Mar 2025

6/10 Okay

Rodney

Liked: Staff & service
The good points are that the rooms were large, bed was comfy, refreshment tray was better stocked than usual, a very good breakfast, friendly and attentive staff and a convenient location right on the front. It was also a low price that would usually reflect excellent value for money. It was also busy for the time of year with a range of different guests. However, the bad points are that the stay was somewhat ruined by the (rightly very loud) fire alarm going off at 1.10am and then again briefly at 1.45am followed by a guest loudly knocking someone's door for ages at 3am. This was raised with staff in the morning who said that the guests had been dealt with overnight, had already been removed & would not be returning. Whilst unreasonable guest conduct is clearly outside the direct responsibility of the hotel and prompt action taken, I do think on reflection that other guests should have been refunded some of their night (with the hotel then reclaiming costs incurred through a civil action against offenders). If you stay at a hotel, you expect a reasonably comfortable night & not to be persistently disturbed in the early hours. My room also smelt of smoke despite the no smoking signs along the corridor, wifi was intermittent and the walls were thin so noise was transferred from around the hotel. All bearable though (especially taking the good points into account) but the disturbed night was not. I don't know if this was just very unlucky but it put me off returning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was exactly where we needed to be, though I hadn’t realised it. Also cheap. Very nice staff, and I really enjoyed walking around the town and coast.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out their way to help find a suitable room for us as my wife is disabled. Ideal to walk to town and down to the harbour.
Stayed 2 nights in Mar 2025