The hotel looks nice and fancy from the outside, checking in is easy. NO parking spot at the front for customer's checking in. Ground floor hallway going to the family rooms, smells so bad, very musty like molds. The room and bathroom are clean but needs improvement especially giving extra toiletries in the room.
It was nice and cozy. Interior is nice. I like the size of the room. However, the white towels provided were old and grayish. The room and beddings smells moldy. The front entrance was crowded with bystanders and vendors when we arrived in the evening, which makes it feel unsafe.
Staff are all nice and helpful. Very quite and rooms are big. The only problem is that you have to pay for the Ice if you request for it. They charge 25 pesos for small bucket of ice.
It was clear that management was working hard with employees to be pleasant and helpful. Very nice. Great fresh fruit shakes. Some renovations were going on during my stay, so smells of paint and glues, etc. in the lobby. This room had a balcony and it was nice to relax with fresh air, However, confused roosters next door did not know when the sun was rising and were crowing through the day and night. Over all, it was a good experience, only minor disturbances.
Check in was a breeze as I arrived at night. The room is big and clean.. the linens were clean and toiletries supplied was sufficient for occupants.. conveniently located across SM Iloilo in mandurriao.. will stay here again if traveling to this city