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Candlewood Suites Indianapolis Downtown Medical District by IHG

2.5 star property

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Photo gallery for Candlewood Suites Indianapolis Downtown Medical District by IHG

1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
1152 N White River Pkwy West Dr, Indianapolis, IN, 46222
  • Indiana University-Purdue University Indianapolis
    ‪4 min drive‬
  • Indianapolis Zoo
    ‪6 min drive‬
  • Lucas Oil Stadium
    ‪7 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite

Fridge, microwave, dishwasher, coffee/tea maker

Studio Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(24 reviews)
  • 79 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(34 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Tub)

Suite, 1 Bedroom, Accessible (Mobil Tub) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobil Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Indianapolis Downtown Medical District by IHG

Hotel with free parking, near White River State Park
Along with a 24-hour fitness centre, this hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Indianapolis Downtown Medical District by IHG offers 142 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with satellite channels. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include complimentary toiletries and hairdryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Indianapolis Downtown Medical District by IHG. During your stay, you'll be within walking distance of White River State Park. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from White River State Park and a few minutes from Indiana University-Purdue University Indianapolis
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 900 square feet (81 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Indianapolis Downtown Medical District by IHG. Self parking is free.

Smoking is allowed in designated areas at this Indianapolis hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 900 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests arriving after 11 PM should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District
Candlewood Suites Medical District
Candlewood Suites Medical District Hotel
Candlewood Suites Medical District Hotel Indianapolis Downtown
Candlewood Suites Indianapolis Downtown Medical District Hotel
Candlewood Suites Mecal Distr
Candlewood Suites Indianapolis Downtown Medical District

Candlewood Suites Indianapolis Downtown Medical District by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge crater potholes on driveway. We stayed two nights and no one serviced the room with fresh towels or removing garbage.
Stayed 2 nights in Apr 2025

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Monseratt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and quiet.
Stayed 1 night in Apr 2025

6/10 Okay

Christina

Elevators need to be fixed & both working !!

Our room was spacious and clean. A little dated, but maintained. There is no breakfast so bring what you need. Lobby is very small. No canopy to unload and when it’s raining makes it miserable checking in. They leave a van for hotel parked in the way of the unloading area. The elevator(s) .. one had been broken for 6 months & not fixed yet. The one running is extremely slow & noisy in the event of an emergency at this hotel, you will not make it out safely. We were on the 6th floor & it worried me. Having recent knee replacements I could Not have ran down stairs if I had to. Area around the hotel is questionable. Our car was fine, but the areas around hotel is very run down. There’s no store or restaurants close by. Center parking lot floods horrible so don’t park there if it rains. We had no issues on our stay, but I would not stay here again.
Stayed 2 nights in Apr 2025

6/10 Okay

Salvador

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Chynna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Francisco

Business traveller
Disliked: Cleanliness

Nice concept, bad execution

The good: The concept of it being a mini appartment is really nice! However, we couldn't find a room with two beds. They offered only a King bed and a pull-out couch. Also, a portion of the floor of our kitchen was sticky. Lastly there are two elevators of which one did not work at all and the other made all sorts of sounds while going up or down. Oh, and the button to call it did not work, so you were always unsure of when the elevator was going to come. Lastly, the neighborhood is ok on one side, but really not-ok on the other. There is nothing walking distance from the hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kathryn

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a joke, our car was towed and when we notified them they claim they didnt do it yet we have a car missing. Wont do anything to help beware
Stayed 3 nights in Mar 2025

10/10 Excellent

randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the stay very clse to local hospitals

Great clean room. Very nice hotel. You're needing a clothes room to any of the local hospitals as methodist riley or eskenazi very close very worth the money will definitely stay again
Stayed 1 night in Feb 2025

2/10 Terrible

Htet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ac did not work
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love the hotel it was so clean down to the linens in the bed. You could smell how clean they were. I love the set up of the room, then fact the ice machine was inside the room and the whole little kitchenette. I just love how they thought everything through down to the towels being in the little cabinet and extra toilet paper and tissues in the room.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great place to stay for swim Meets at IU- close and clean. The elevators continue to be a problem every year we are there- very scary and slow- need to be fixed!!! Rooms are spacious and clean. Hotel was quiet.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Indy. Great location!

Lovely room. And price was awesome with everything going on in town! Close to gainbridge Quiet. We had a hard time cooling the room. But it’s lovely. All the conveniences of home
Stayed 1 night in Mar 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Macayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of room and it was spacious.
Stayed 3 nights in Mar 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff was awesome. There was only one issue of an elevator being down. It was a bit of an inconvenience but tolerable. Everything else was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Our two bedroom suite was updated and immaculate! The suite was huge!
Stayed 1 night in Mar 2025

8/10 Good

Tina

Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding, helpful, and very accommodating! The property was old looking but clean. Also, the ceilings were low for a tall person and there was only one elevator working and it was small.
Stayed 4 nights in Mar 2025

10/10 Excellent

De'Marco

Stayed 1 night in Mar 2025

2/10 Terrible

Shana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bed Bugs

The room was clean but I woke up to bed bug bites.
Stayed 2 nights in Mar 2025