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Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

Free daily buffet breakfast
Pool
Property amenity
Room amenity
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9797 N Michigan Rd, Carmel, IN, 46032
  • Place, Hoosier Heights Indianapolis
    ‪11 min walk‬
  • Place, Fanimation Antique Fan Museum
    ‪5 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪19 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG

Hotel with free parking, in the vicinity of St. Vincent Indianapolis Hospital
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG offers 66 accommodations with coffee/tea makers and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG. During your stay, you'll be within walking distance of Hoosier Heights Indianapolis. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from St. Vincent Indianapolis Hospital and 11 minutes from IU Health North Hospital
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG. Limited free parking is available on a first-come, first-served basis.

This Carmel hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 732 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Indianapolis North Carmel
Holiday Inn Express Indianapolis North Carmel
Holiday Inn Express Hotel Suites Indianapolis North Carmel

Holiday Inn Express Hotel & Suites Indianapolis North Carmel by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 750 reviews
Rating 8 - Good. 201 out of 750 reviews
Rating 6 - Okay. 73 out of 750 reviews
Rating 4 - Poor. 37 out of 750 reviews
Rating 2 - Terrible. 19 out of 750 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Enrique

Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

6/10 Okay

Janet

Stayed 1 night in Nov 2025

8/10 Good

Suzanne, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the toilet had to be flushed twice.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

2/10 Terrible

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Stayed 4 nights in Sep 2025

6/10 Okay

Meredith

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Faith

Business traveller, Travelled with partner
Liked: Amenities
Clean room. Friendly staff and plenty of parking. Central to the local hospital with Dunkin, Starbucks and plenty of food places nearby!
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with two queen beds and a sofa. It was great for our family of four. The kids loved the indoor pool. Breakfast had good options for everyone. Easy to park. The only reason we would not return is because the beds were too soft- my spouse and I were rolling into each other during the night. I ended up sleeping on the couch because it was firmer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with excellent staff.
Stayed 1 night in Sep 2025

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room. We were not expecting a suite but it was great. No complaints at all. Clean. We didn’t interact with staff because we didn’t need anything.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Room needs updated. Toilet made a loud noise when flushed. Beds were very comfortable. Otherwise our stay was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but terrible shower.
Stayed 6 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean room. Continental breakfast what you'd expect. Ground per cup coffee very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

6/10 Okay

Kayla

Liked: Cleanliness
The hotel itself is clean the breakfast was good but the pool and workout room was a major let down.
Stayed 2 nights in Aug 2025

2/10 Terrible

Bob

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible customer service

Terrible customer service at the front desk and a very average breakfast offering. The fitness center is also below average.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary, Granger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable!
Stayed 1 night in Aug 2025

8/10 Good

Jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beds and nice breakfast

Very comfortable beds and nice room. Enjoyed the breakfast options with hot items.
Stayed 1 night in Aug 2025