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Holiday Inn Express & Suites - North Carmel / Westfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Lobby sitting area
Property amenity
Free daily buffet breakfast
Desk, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
15131 Thatcher Lane, Carmel, IN, 46033
  • Place, Regal Village Park
    ‪12 min walk‬
  • Place, Clay Terrace
    ‪15 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪34 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers 75 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites - North Carmel / Westfield by IHG. During your stay, you'll be within walking distance of Regal Village Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Clay Terrace and a few minutes from Regal Village Park
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites - North Carmel / Westfield by IHG. Self parking is free.

Smoking is allowed in designated areas at this Carmel hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield by IHG
Holiday Inn Express Suites Carmel / North Indianapolis Westfield
Holiday Inn Express Suites North Carmel / Westfield an IHG Hotel

Holiday Inn Express & Suites - North Carmel / Westfield by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 90 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie, Nappanee

Stayed 1 night in Nov 2025

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe the best and friendliest check in ever. The rooms and the hotel its self were great. Breakfast is where the issues came up, the pancake machine was broken, which I get stuff happens, so I decided to get a bowl of cereal, no milk,I say something to the attendant, she said they were out and walked away. I decide I'll just get a glass of juice, the machine only gave concentrate. Again I ask the attendant, who shrugs and again walks away. So I go to the front desk and let them know everything, the let me know the oj is a known issue and usually theres water and they let you know, and then she runs to the store to milk, super easy. Overall enjoyed the stay and will stay again. Check in 10 Front desk staff 10 Room 10 Facilities 10 Breakfast 5 Breakfast attendant 1
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service and flexible staff. Thankful for the great place to stay for our family gathering.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff clean,tidy room good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, amenities
Room was larger than expected and clean. All went well from check-in to check-out.
Stayed 1 night in Nov 2025

10/10 Excellent

Yash

Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 5 nights in Jul 2025

8/10 Good

Demetrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Narpat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meno not fresh, bagels were not fresh, a few days old, dried up
Stayed 1 night in Nov 2025

6/10 Okay

Carrie

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was a bit outdated. Bathroom needs some help. Shower was gross. Had hair in the drain. Body wash supplied was empty.
Stayed 1 night in Nov 2025

8/10 Good

Luciana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eggs where over cooked. Bagels not fresh Pancake machine didnt work.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer Monique

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was older but clean. Breakfast could have been better.
Stayed 2 nights in Oct 2025

8/10 Good

amy

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

TOM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it had black out windows
Stayed 1 night in Oct 2025

10/10 Excellent

Kellie

Stayed 1 night in Jul 2025

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Entire rooms need a deep clean and focus on the bathrooms and showers.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

4/10 Poor

Swan

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Solitaire

Travelled with family
Disliked: Staff & service
Breakfast kept running out of things., pancake machine kept stopping, shower wasnt cleaned fully...so didnt use, toilet seat loose
Stayed 1 night in Sep 2025

2/10 Terrible

MARIO, Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled bad, glass shower door collapsed. I asked to be moved to another room and they wouldn’t accommodate. Would never stay at another Holiday Inn Express again.
Stayed 2 nights in Oct 2025

4/10 Poor

Nolan

Travelled with family
Disliked: Staff & service

Meh with poor customer service

Poor customer service, they just wanted you to get in get out so they could get back to whatever they were doing before you interrupted them. Breakfast was okay, definitely not worth the cost for just a little more we are going to stay somewhere else.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Stayed 1 night in Sep 2025

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little trip

Luke at check in was awesome.
Stayed 1 night in Sep 2025