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Holiday Inn Indianapolis Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Business centre
Reception
Bar (on property)
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, White River State Park
    ‪9 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Holiday Inn Indianapolis Downtown by IHG

Hotel with an indoor pool, 4-minute walk to Lucas Oil Stadium
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Indianapolis Downtown by IHG. During your stay, you're just a quick walk from Lucas Oil Stadium. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Lucas Oil Stadium and 10 minutes on foot from Indiana Convention Center
Holiday Inn Indianapolis Downtown by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown by IHG. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self-parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Reviews

Holiday Inn Indianapolis Downtown by IHG Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 457 out of 1011 reviews
Rating 8 - Good. 254 out of 1011 reviews
Rating 6 - Okay. 147 out of 1011 reviews
Rating 4 - Poor. 78 out of 1011 reviews
Rating 2 - Terrible. 75 out of 1011 reviews

Reviews

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Saira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall rooms were big and clean we liked our stay . Breakfast area was little messy but with good options.front desk service and overall was great.
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was fine. The mattress was too soft for me. The bathroom door needs planning, it rubs against the tile. The bathroom fan was out of order. The power button on the TV remote didn't work either. They allowed multiple ways to pay for breakfast, no register to accept payments! Too many little things were not right.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sheila

Disliked: Amenities
Just ok!!!
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An okay experience

Area was a little rough late at night, and the hotel was decent. When I checked in there was bags full of laundry in front of my room rather than the open wall of the hallway.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fever-bound

From the beginning of pulling into the parking lot, until leaving, it was a great experience. The workers outside that were on break gave us the information we needed on parking and were very courteous. The front desk agents were so kind and patient and very accommodating. The room was so comfortable and clean, we wanted to move in. Thank you and look forward to staying here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 2 nights in Aug 2025

4/10 Poor

Yasser

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not good.
Stayed 3 nights in Aug 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for the football game
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Jade

Stayed 1 night in Aug 2025

8/10 Good

Leon

Stayed 1 night in Aug 2025

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent for the night. We woke up the next morning to our rooms carpet being soaked from water that I believe was from the AC unit. Staff were friendly. I’d stay here again, just not in room 308
Stayed 1 night in Aug 2025

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marcell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Isabelle

Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Hard pass on hotel…but good food attached

Food & people at the bar & grill were great, though oven was broken…as was the hot tub and our room key card reader. The concierge who was there most of the time we were there was very nice and helpful, but when we arrived the door to the hotel was locked and no one was at the desk for at least 15 minutes. (I found out they lock it in the evening because people gets too rowdy across the street so you have to use a back door in an alley behind the hotel to get in after hours) Another guest let me in eventually and I waited for someone to check us in, but the person who eventually showed up wasn’t clocked in so couldn’t help us and I waited some more. Then our key card wouldn’t work so we had to come down twice more to get new cards until someone came up with us and showed us how to finagle it to get it to work and said they’d send maintenance to replace it (never did). The upstairs hallway had no ac so was sweltering and our tub drain was 100% blocked and they never sent maintenance to fix it, I had to poke a hole through the hair clog to use the shower. The floors were also slimy and made our feet dirty. So yeah…lol, hard pass on staying here again. Location was decently close to all the arenas…but that meant you heard them all at night too.
Stayed 3 nights in Jul 2025

10/10 Excellent

De'Anna

Stayed 1 night in Jul 2025