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Staybridge Suites Indianapolis Downtown - Convention Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Indianapolis Downtown - Convention Center by IHG

Terrace/patio
Exterior
Restaurant
Indoor pool
Suite, 2 Bedrooms, Kitchen | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
535 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪2 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪14 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, Kitchen

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(77 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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Exterior
Holiday Inn Express & Suites Indianapolis Dtn-Conv Ctr Area by IHG
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  • Hot tub
  • Breakfast included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,004 reviews
The price is CHF 100
includes taxes & fees
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About this property

Staybridge Suites Indianapolis Downtown - Convention Center by IHG

Along with an indoor pool, this hotel has a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Staybridge Suites Indianapolis Downtown - Convention Center by IHG offers 113 accommodations with DVD players and a safe. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Staybridge Suites Indianapolis Downtown - Convention Center by IHG. During your stay, you're just a quick walk from Lucas Oil Stadium. Free WiFi in public areas, an indoor pool and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Lucas Oil Stadium and 10 minutes on foot from Indiana Convention Center
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Indianapolis Downtown - Convention Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is served daily. Staybridge Suites Indianapolis Downtown - Convention Center by IHG also features barbecue grills, a picnic area, and concierge services. For a fee, parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Convention Hotel Indianapolis Downtown Center
Staybridge Suites Indianapolis Downtown Convention Center
Staybridge Suites Indianapolis Downtown Convention Center Hotel
Staybridge Suites Indianapolis Downtown Convention Center
Staybridge Suites Indianapolis Downtown Convention Center Hotel
Staybridge Suites Indianapolis Downtown Convention Center
Staybridge Suites Indianapolis Downtown Convention Center Hotel
Staybridge Suites Convention Center
Staybridge Suites Convention Center Hotel
Staybridge Suites Convention Center Hotel
Staybridge Suites Indianapolis Downtown Convention Center

Staybridge Suites Indianapolis Downtown - Convention Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1005 reviews
Rating 8 - Good. 207 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony, Peoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Stayed 1 night in Nov 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
Because of an incoming snow storm, we had to get on the road super early. My husband and I were traveling with two under the age of 3. Even though breakfast wasn’t ready, they allowed us to get the kids fed and even made sure they had milk before we got on the road. I felt the staff throughout our whole stay were so kind.
Stayed 1 night in Nov 2025

8/10 Good

ED

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, helpful staff. The breakfast was not bad, just the usual continental stuff. I wish the night staff had the authority to change rooms for customers in an emergency. I think I booked a unit with a wall between the beds but was given a room without a wall. I snore badly so my friend could not sleep at all that night. It was too cold out to sleep in the rental car, so I tried to sleep in the bathtub which was VERY VERY UNCOMFORTABLE! The next morning, a very helpful manager or assistant manager changed our room to the room next to ours which had a wall between the beds and it HAD BEEN VACANT THE FIRST NIGHT WHICH MEANT WE COULD HAVE USED IT INSTEAD OF ME TRYING TO SLEEP IN THE BATHTUB!!
Stayed 2 nights in Oct 2025

8/10 Good

Troy

Stayed 1 night in Nov 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for an event we were attending at Industry. The rooms were large, comfortable and reasonably priced. There is a nice gathering area in the lobby. Although the breakfast was free with good variety, the quality wasn’t great but ok.
Stayed 3 nights in Nov 2025

2/10 Terrible

Maurice

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
It was very clean and liked the variety of food the breakfast offered. The entire stay was pleasant from the room with the separate sleeping area, the cozy gathering spot to watch football by the fireplace after swimming in the pool and warming up in the hot tub! Great experience
Stayed 1 night in Nov 2025

6/10 Okay

Kim

Travelled with family
Disliked: Staff & service
Everything was ok except for night desk clerk and pool control. We were in the pool area with our 5 year and another family with a toddler. We were only there 15 minutes when 5 pre-teens and teenagers came in. They had NO adult supervision. They were extremely loud and rude. They were jumping, diving in the pool…splashing the young kids. They were throwing a ball that nearly hit our 5 year old. We complained to the front desk and he said he world handle. He did not. We ended up leaving the pool area within minutes of the rowdy teens arriving. So did the other family with a toddler. I find this unacceptable. We paid good money to stay and allowing teenagers of other patrons to ruin the pool time is absolutely ridiculous.
Stayed 1 night in Nov 2025

10/10 Excellent

Jose Lui, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2025

10/10 Excellent

BRIAN, Condell Park

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this property. Staff, cleanliness, location and easy parking.
Stayed 8 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Terrance

Stayed 1 night in Nov 2025

10/10 Excellent

Shelbie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They room was clean and the staff was helpful when asked. I love the location and the parking amenity. The only negative was the small mats on the floor by pool areas looked gross and might collect just crap. Othe rthan that small issue everything else was great, do recommend a stay here
Stayed 2 nights in Oct 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean staff was very good breakfast was average. We enjoyed our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The suite was spacious, the kitchenette was perfect, and the bathroom was spotless. The young man up front was very kind and funny. We loved how close we were to the venue. Rather safe area. I am from a rural small town and I felt very safe and comfortable here.
Stayed 1 night in Nov 2025

10/10 Excellent

Latasha

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

8/10 Good

Alycia

Liked: Cleanliness, staff & service, amenities
Stayed with my husband for a Colts game. Within walking distance of stadium. Room was Clean. Kitchen was convenient as we stayed for 3 nights and ordered some groceries. Indoor hot tub and pool were nice to use as well.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice for a quick weekend trip
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, peaceful, comfortable bed and good breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Like Home (ADA accommodations)

On arrived I received a warm welcome, stay in an ADA room which was of good size a place near the door to park and charge my mobility scooter. Kitchen had everything you needed to cook (breakfast was provided by the host every morning-so no need to cook). Had a table to have your meals at and the tv that rotates with a small living room and a large window that faced the driveway. The bedroom was large with a king size bed a medium size dresser with another large tv on it that moved around. The light switch didn't work but it was a few steps away from a lamp. Large closest with laundry basket in it and hanger. The bathroom has a large door that when it swings open it does block the sink (so if someone was in there at the sink, they would have to move for you to get in. The room was clean and bright. This place has FREE laundry room (Pod is $1 at the front desk) down by the indoor pool/spa/gym (so I did my laundry as I relax at the pool). Check with the front desk but in the evening, they have a meet & greet with food in the lobby lounge next to where breakfast is served. I hate to leave everyone was so nice. But I'll be back some day.
Stayed 6 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Fang

Stayed 1 night in Sep 2025