Booked 2 double beds for 3 people but got 1 twine beds, they said their policy first come first serve so I did not get 2 beds. I had to sleep on hardwood floor as all the hotels around Indy are sold out.
The key card did not work well, took multiple tries to get it to work. The microwave didn't work at all. It just made a lot of noise and smelled bad. No temperature change to the food.
*Roaches** - I stayed here 3/28. There are really too many issues to list here. The main one is I woke up the next morning and found roaches running around my room. I brought this complaint to the staff at the front desk and they simply told me they have pest control once a week and would let them know. I captured video of the bugs in my room and I am waiting for a call back from corporate. I have stayed at Extended Stays in the past and this is probably the worst place I have ever stayed and it doesnât belong on Expedia until it fixes issues.
We never actually stayed the night here. When we got there, there was drug deals happening in the parking lot. Went inside. It was filthy and more illegal activity happening in the lobby. The room was filthy. We never checked into the hotel. The photos on the website Was nothing like the room actually was it was horrible. Have to say this was my first time having such a terrible experience.