See all properties

The Hey Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Hey Hotel

Exterior
Single Room (CO2gether) | Living area | TV
Suite | Balcony
Lobby lounge
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

8.4 out of 10
Very good
(25 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

8.8 out of 10
Excellent
(22 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Junior Suite, Patio | Hypo-allergenic bedding, individually decorated, free WiFi
Essential by Dorint Interlaken
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 475 reviews
The price is CHF 180
includes taxes & fees
8 Feb - 9 Feb
Essential by Dorint Interlaken

About this property

The Hey Hotel

Mountain hotel with a restaurant, 8-minute walk to Mystery Rooms
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Hey Hotel. During your stay, you're just a quick walk from Mystery Rooms. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, 3 meeting rooms and multilingual staff
  • On-site recreation includes a ropes course
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Mystery Rooms and a 5-minute drive from Lake Thun
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Hey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CHF 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 468 reviews
Rating 8 - Good. 132 out of 468 reviews
Rating 6 - Okay. 54 out of 468 reviews
Rating 4 - Poor. 19 out of 468 reviews
Rating 2 - Terrible. 11 out of 468 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tammie and Chad

Stayed 1 night in Oct 2025

8/10 Good

Dilpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

William

It was ok
Stayed 1 night in Sep 2025

10/10 Excellent

Ka Shing Jacky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff are helpful in showing direction. Great spot to travel to different traveling spot.
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a central location, with good facilities. Very clean and comfortable. Helpful staff. Small leak between shower head and pipe to it, not a big issue.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. They were nice to give us an extra large room since we were traveling with 3. One of the only hotels that gave water out which was so nice! Breakfast was excellent. My only issue was that 'maintainance' came into our room without knocking, and it was 3 men. We were all dressed, but easily could not have been. That felt a little violating.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas, Soddy Daisy

Stayed 1 night in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean hotel in the center of Interlaken

The Hey Hotel is stylish and modern and centrally located. The hotel appears to comprise 2-3 connected buildings, so finding the proper place to enter and the proper hallway to get to your room can be a minor challenge. The main restaurant is touristy and nothing special, but the breakfast room was large and beautifully appointed, and the breakfast buffet was larger and better than average.
Stayed 1 night in Aug 2025

8/10 Good

chenai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Stayed 1 night in Aug 2025

8/10 Good

Michael, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in Sep 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. We drove a car to the hotel… it was a little confusing on approaching the hotel. The road in front of the hotel looked closed so we went around the block a couple times until we noticed that you could drive to the check-in. Breakfast was great! Bed was comfortably. Pillows were flat. Parking was easy once the staff explained where to park, Overall 5 star experience.
Stayed 2 nights in Aug 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bathroom is very small and its design is very inconvenient. The shower has no area/rack to hold anything that you bring. The shower head wouldn’t stay still and kept turning around when I shower. The water kept spilling from the shower area towards the toilet and I had to use a towel to block the water. The sink area is small and had little area for you to put your stuff.
Stayed 2 nights in Aug 2025

4/10 Poor

Jean-Christophe

Liked: Cleanliness
Disliked: Property conditions & facilities
Agree with other reviewers that A/C clearly not working in this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely modern hotel

We enjoyed our stay at the hotel. Clean modern, felt spacious for the size of room. Had a king bed and sofa. Nice tv with international channels. Small safe. The breakfast was nice. Comfortable. Staff was very friendly and convenient location about 10 min walk to Interlaken West. Bathtub had curtains - not a deal breaker but had 2 sinks. Wish it included a mini fridge but not a dealbreaker. I would come back here again.
Stayed 1 night in Aug 2025

8/10 Good

Amardeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Subhendu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing property and warm hospitality

This is an excellent property to stay with family. In the heart of the city connecting both interlaken OST and West. Staffs were extreamly cooperative and liked the room size and the amenities in the hotel. Had an wonderful experience in breakfast as the staffs in restaurant were very warm and welcoming and ensure the guests goes out with a smile
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Stayed 3 nights in Aug 2025

8/10 Good

Pipan

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Aug 2025

8/10 Good

Dominique

Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Overall it’s fine, just wish we have a fridge in the room.
Stayed 4 nights in Aug 2025

8/10 Good

Ray

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great location, but choose room carefully

Staff were excellent and the location was really good, but the room (particularly the bathroom) were well below what was expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

miguel

Stayed 2 nights in Aug 2025

10/10 Excellent

Turia

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location and modern design hotel
Stayed 1 night in Aug 2025