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Mercure Inverness Hotel

4.0 star property

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Photo gallery for Mercure Inverness Hotel

Daily English breakfast (GBP 17.95 per person)
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Eco-friendly toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Church Street, Inverness, Scotland, IV1 1DX
  • Place, Victorian Market
    ‪1 min walk‬
  • Place, Eastgate Shopping Centre
    ‪2 min walk‬
  • Place, Inverness Castle
    ‪4 min walk‬
  • Airport, Inverness (INV)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

7.4 out of 10
Good
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

8.6 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Inverness Hotel

Hotel with a restaurant, 7-minute walk to Inverness Castle
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Inverness Hotel. During your stay, you're just a quick walk from Inverness Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Victorian Market and Inverness Visit Scotland Information Centre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 347 out of 1004 reviews
Rating 8 - Good. 352 out of 1004 reviews
Rating 6 - Okay. 167 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness, amenities
We arrived around 9pm after a 12 hour train journey. The approach to the hotel from the railway station was down a street full of revellers. On arrival we were allocated a room facing down the noisy street we had just walked down but were too tired to try to arrange an alternative room. The revelry continued till 4am with shouting, screaming, loud music and reving car engines. We complained the following morning and our belongings were moved to a better room before our 2nd night. Why oh why did the receptionist allocste the original room to a couple in their eighties who were obviously tired after a long journey\?
Stayed 2 nights in Sep 2025

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top 3 worst hotels I have stayed in

Other than the receptionist and one friendly memebrr of staff behind the bar, the service and friendleness of staff was poor. No staff at breakfast, no hot water for tea. One member of staff in the bar was unreal - openly moaning about us because we sat at a table that wasnt marked as reserved but apparently was so she decided to insult us in fron of other guests - delightful! For the cost, below average decor & comfort, very basic and unwelcoming. Good location but its almost as if they dont need to try as there are so many tourists constantly booking. I will never stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a stay in Inverness

Very well located. Excellent staff
Stayed 1 night in Sep 2025

8/10 Good

Paula

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Convenient to local activity.
Stayed 2 nights in Sep 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel good so long as you don’t need to park a car

Clean room helpful staff. Car parking is a nightmare ☹️
Stayed 2 nights in Sep 2025

8/10 Good

Hannes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Leonid

Liked: Cleanliness, staff & service

Good location, average hotel for 4 stars

Not very good bedding, small sink, a bit noisy (stayed on weekdays).
Stayed 2 nights in Sep 2025

8/10 Good

Eunice

Stayed 2 nights in Aug 2025

4/10 Poor

Pam

Stayed 2 nights in Aug 2025

4/10 Poor

Angele, Kelowna

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It was old and didn’t represent the photos on their website. The rug in the lobby was stained badly. We had paid almost $400 Canadian for an executive king and it wasn’t worth half of that. There wasn’t any air conditioning and we couldn’t keep the windows open because of how noisy it was outside. The bed was uncomfortable and the pillows were thin. The include breakfast was pretty typical. I would not recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view of the river near by. I will warn though that it can be very loud at night
Stayed 2 nights in Aug 2025

6/10 Okay

Rahmeh

Disliked: Cleanliness
Not bad
Stayed 1 night in Aug 2025

10/10 Excellent

Chandrashekhar, Solihull

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chef and his staff at breakfast were excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was so close to the train station and for all the tours. The breakfast in the morning was great! It was close to everything and a very walkable city. The room was large!
Stayed 4 nights in Aug 2025

8/10 Good

Hermanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2025

4/10 Poor

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not ready. Told it would be shortly. That they would let us know. We were directed to their bar to wait. Which was old and boring. There was no one there to take a drink order. After over an hour we went back ourselves. The room itself was fine. But the lobby area was old and drabby
Stayed 1 night in Aug 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, room comfort
Hotel was a good stay Everyone was very accommodating to our needs. The breakfast buffet was excellent. Plenty of hot & cold choices. Just be aware that one side of the hotel is on the main pub strip - there was noise.
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get earplugs!

You need ear plugs if you are in the side of the bars. Otherwise close to everything.
Stayed 1 night in Aug 2025

8/10 Good

Phil

Travelled with partner
Liked: Staff & service, amenities
Great location, hotel looking run down and room noisy due to people going through fire doors. Bed was comfortable and great powerful shower. Enjoyed evening meal and breakfast in hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Grace

Travelled with family
The service and food were excellent. You have amazing chef(s).
Stayed 4 nights in Aug 2025

10/10 Excellent

Stefan

Stayed 1 night in Aug 2025

8/10 Good

Chris

Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location but very noisy at night

While the hotel is centrally located in the old part of town, unless you spend more to stay on the river side, you will likely not get much sleep. The hotel sits on one of the busier streets for nightlife, with clubs blasting music till 3 am. This made adjusting to the time difference extremely challenging as this was our first stop on our trip. Parking can also be tricky because of the location. The rooms, however, are clean and cute. The staff are super friendly. And the onsite restaurant was just what we needed after our long travel day. Perhaps we would have felt differently staying on the river side.
Stayed 2 nights in Aug 2025