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Novotel Ipswich

4.0 star property

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Photo gallery for Novotel Ipswich

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Greyfriars Road, Ipswich, England, IP1 1UP
  • Place, Portman Road
    ‪6 min walk‬
  • Place, Ipswich Regent Theatre
    ‪9 min walk‬
  • Place, Ipswich Waterfront
    ‪9 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(40 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Updated)

Superior Room, 2 Single Beds (Updated) | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds (Updated)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,002 reviews
The price is CHF 52
includes taxes & fees
15 Mar - 16 Mar
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About this property

Novotel Ipswich

Hotel in Ipswich with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space and a 24-hour front desk. Change of towels is available on request
Novotel Ipswich offers 101 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Novotel Ipswich, you're just a quick walk from St Peter's by the Waterfront. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym
  • Steps from St Peter's by the Waterfront and Wolsey's Gate
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, a terrace, and express check-out are also featured at the business-friendly Novotel Ipswich. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ipswich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Main Bar – This bar only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 7 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Main Bar

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 2,153 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Children's pool
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Uncovered self-parking fee: GBP 7.00 per night
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number GB198502142

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ipswich Novotel
Novotel Hotel Ipswich
Novotel Ipswich
Novotel Ipswich Hotel Ipswich
Novotel Ipswich Suffolk
Novotel Ipswich Hotel
Novotel Ipswich Hotel
Novotel Ipswich Ipswich
Novotel Ipswich Hotel Ipswich

Novotel Ipswich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

SIMON

Liked: Amenities
Name check for Jordan ( front of house ) This gentleman went above and beyond. As ITFC were playing at home I had to park temporarily on yellow lines in the car park. He offered to move his own car do I could park.
Stayed 1 night in Oct 2025

10/10 Excellent

ANDREW

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent in all respects.
Stayed 2 nights in Oct 2025

10/10 Excellent

Prof. Rhoda

Stayed 1 night in Oct 2025

8/10 Good

Dr Sotiris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy comfy room
Stayed 2 nights in Oct 2025

4/10 Poor

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Mark

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Will

Stayed 1 night in Sep 2025

6/10 Okay

Martijn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very modern, clean rooms, and nice atmosphere. Only problem was staff. Mostly lack of. Had to wait a while because no one was there for checkin. After 10-15 min other (friendly) staffmember checked us in. Other minor issue was taxis. Staff wil not order them for you. You have to do this yourself. Although its not a problem i never had to do this in any hotel i’ve been to.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful and friendly staff. Rooms were clean and spacious. Great location with walking distancenof the train station and city centre. Would highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Stayed 1 night in Aug 2025

6/10 Okay

David

Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
There are some great Positives about Novotel Ipswich. It’s nicely situated with the town centre (and restaurants) a short walk one way and the waterfront a short walk away the other way. The staff in the hotel are friendly and reception was welcoming. Cannot comment on the food as didn’t partake. Breakfast if pre-booked was £15.95 pp. there are options nearby instead. We had a room on the car park side of the hotel which, whilst not a great view, was at least quiet. The opposite side is by the inner ring road and may be noisy. The car park has signs indicating that it’s £20 per 24h to park. If staying don’t take any notice of that and instead pay at Reception £7 for 24h. Didn’t see any cheaper alternatives nearby. Room comfortable enough but my feeling was that it’s a borderline 4* and probably a high 3* as services and additions were limited. I found the guest WiFi poor in the room (3rd floor) and the TV
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, STOCKPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located hotel for town centre and station. Room comfortable and very clean, staff friendly and helpful. Breakfast good.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Amenities
Easy parking and a very well located hotel to walk around the town.
Stayed 1 night in Aug 2025

8/10 Good

Jeremy, Penarth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited evening menu choices, excellent breakfast options. In room fridge and safe were both faulty.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Nice location near both the waterfront and the city centre. Very helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always good.

Stayed at the Novotel many times, always clean and tidy and the rooms are very good.
Stayed 1 night in Aug 2025

8/10 Good

Emmanuel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice comfy hotel

A nice comfy hotel with good looking reception and dinning areas. I enjoyed my night there. Had breakfast in the morning and it was lovely. Only downside is I requested my receipt by email and left my details @ reception but didn’t receive it as promised.
Stayed 1 night in Jul 2025

6/10 Okay

Jeff

Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Staff & service
The quality was poor. An executive room was just a regular room. There was mold in the window. Staff was hard to come by and you end up waiting a while. The staff even messed up my food order. The drink order they tapped the keg dry, decided to replace it, and use the same half from the tapped keg glass to complete my order after stating it wasnt to quality and you cant have it. Only one elevator. No dog amenities and the information about dogs was unclear. You cant leave them alone in the room even if you assume liability and pay for a deposit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to train station and downtown shopping/restaurants. The service was great and the breakfast was good. The hotel seems to be in the process of renovating. Our room was comfortable though the mattress was a bit hard for my taste. Slept very well though.
Stayed 2 nights in Jul 2025