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Coconut by ÓOL Hotels

3.0 star property

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Photo gallery for Coconut by ÓOL Hotels

Outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
Double Room, Pool View | Minibar, in-room safe, desk, blackout curtains
Interior
Double Room, Pool View | Balcony view
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Av. Tiburon Ballena y Hernan Cortes, Isla Holbox, QROO, 77310
  • Place, Main Square
    ‪3 min walk‬
  • Place, Holbox Church
    ‪3 min walk‬
  • Place, Holbox Beach
    ‪5 min walk‬

Room options

View all photos for Double Room, Pool View

Double Room, Pool View | Minibar, in-room safe, desk, blackout curtains

Double Room, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

View from property
El Faro Beach Front by ÓOL Hotels
Downtown Holbox
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.0 out of 5, Very good, 133 reviews
The price is CHF 58
includes taxes & fees
4 Jul - 5 Jul
El Faro Beach Front by ÓOL Hotels

About this property

Coconut by ÓOL Hotels

Along with an outdoor pool, this smoke-free hotel has concierge services and tour/ticket assistance. WiFi in public areas is free. Additionally, wedding services, a garden and a front desk safe are on-site.
Coconut by ÓOL Hotels offers 30 air-conditioned accommodations with minibars and a safe. This Isla Holbox hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Coconut by ÓOL Hotels, you're just a quick walk from Holbox Beach. You'll find features such as free WiFi in public areas, plus an outdoor pool and breakfast (surcharge).
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Holbox Church and 5 minutes on foot from Main Square
As a guest of Coconut by ÓOL Hotels, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Coconut by ÓOL Hotels also features a garden, concierge services, and a front desk safe. A complete renovation of Coconut by ÓOL Hotels was completed in March 2023.

This 3-star Isla Holbox hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: MXN 209 for adults and MXN 209 for children

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Built in 2020
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Renovated entire property - March 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:30 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at Nut Café, located 262 yards (240 metres) away.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Coconut by ÓOL Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 209 for adults and from MXN 209 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:30 PM and 9:00 AM.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coconut by ÓOL Hotels Hotel
Coconut by ÓOL Hotels Isla Holbox
Coconut by ÓOL Hotels Hotel Isla Holbox

Coconut by ÓOL Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 145 reviews
Rating 8 - Good. 31 out of 145 reviews
Rating 6 - Okay. 18 out of 145 reviews
Rating 4 - Poor. 5 out of 145 reviews
Rating 2 - Terrible. 7 out of 145 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, big, clean pool and friendly staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Jean-Marc Elie

Liked: Cleanliness, property conditions & facilities
everything was great except the fact that u can hear everyone from ur room because the hotel is build with wood so every morning the neighbours noise woke me up and also there no machine for wash ur clothes.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holbox family trip

Great location, nice staff, rooms are good they only need to service the w.c because when flushing it had a water leak.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely low key place. Nice pool!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean bungalow. Good location.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Place was alright, couple details was that bathroom didn’t have enough lighting, was kinda dark. Pool, palms, and hamacas were great! Making everything look really aesthetic and beautiful. Overall everything was really good and it is really close to downtown
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. Pool was fantastic. My only complaint is the beds are hard as rocks. But would stay again.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in May 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Happy with this Hotel, the people are very friendly and accommodating, helpful with making arrangements to see the bioluminescence, thank to Jessica and everyone else for your hospitality
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and quiet
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

GUADALUPE ELIZABETH

Liked: Cleanliness
Property is cute
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Julia

Disliked: Property conditions & facilities
It was very loud around the Hotel.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Dora

Liked: Cleanliness, staff & service, room comfort
Room was okay, clean and comfortable, but I couldn’t used my aphnea machine because there was no outlet close to the bed, Everyone there were nice, shopping centers, a lots of restaurants overall everything was okay, but place doesn’t look like in the pictures
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Holbox is a party town. Loud at night Atv's going all night
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, the staff is lovely, the property is cozy and in a strategic area, the pool is great. Sound proofing is weak, so the quality of your stay is given by how respectful your "neighbors" are, we had a lady loudly chatting over the phone at 12.30am, I'd recommend someone from the staff to periodically check noone is too laud at night.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
5 Star
Stayed 13 nights in Dec 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness

Good value but no chairs on deck

The place was very nice - one thing they should add are chairs on the decks each room has a deck but no chairs
Stayed 1 night in Feb 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. It’s under 10 min walk from the ferry port, under 10 mins walk to the main beach. In the centre of Holbox and super close to some of the restaurants. The rooms have good AC, but the layout of the building being made of wood can trap heat if not using AC. The property is really good but you can hear the road noise with the building style especially if events are on. Overall really good property, helpful staff and clean and very well connected
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Virginia

Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures in the web are completely different to the reality:(
Stayed 3 nights in May 2025
Verified

6/10 Okay

Benoit

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Located in the center of Holbox, walking distance to ferry and center of Holbox. Hotel is clean, room are clean. Bed is comfortable and towel are in great condition. But the check in took for ever. More than 45 minutes because the person at réception was trying to sell excursions to the customer period to us. Also some rules explanation that were exaggerated in terms of what really the hotel was all about. For exemple we were told that if you check out 5 minutes after the check out hour that you will get a penalty of $500 pesos. When I told the person at front desk the following day…. Was told that the hotel was flexible. So I believe it was probably the night shift employee that exaggerate a bit on the rules and regulations. Overall nice and clean hotel well located. Very affordable. But very basic service.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Rosa

Liked: Cleanliness
Disliked: Staff & service
Couldn't rest 😒to much noise. Staff cleaning to early. I was in the bottom floor when staff was cleaning the second floor seemed like if she was making noise in purpose 😞 (broom, door, etc)
Stayed 6 nights in Jan 2025