21 Oct 2023 by Jaki Front Desk HM Palapas del Mar
Dear Giusi, we are very happy to hear that you enjoy your stay with us. Your feedback is pretty important for us. We hope see you soon again.Regards.
10 Aug 2022 by Guest service Manager
Thanks for your comment. We offer rest and relaxation along with food and drinks in a great location a few meters from the beach.
26 Aug 2018 by Zoe Mendoza, Customer Service Manager
Dear Aline, Thank you for posting your comment about your experience here. We are really glad to know that you enjoy our lovely suites and hotel! Thank you also for expressing the areas where we didn't impress you this time. We really hope you can give us the opportunity to assist you in a near future and show you our improvements. Cordially, Zoe Mendoza Villas HM Palapas del Mar Customer Service Manager
4 Aug 2017 by Zoe Mendoza - HM Palapas del Mar Customer Service
Dear Nathalie, On the Behalf of the entire team that works at Villas HM Palapas del Mar, i would like to thank you for the time you have taken to share your comments with us. Thank you very much for posting your valuable feedback with all of us. We are taking suitable measures in order to improve in general, especially the points you have shared with us. Thanks once more for sharing your valuable comments. We hope to have the opportunity to have you back in the future. Sincerely, Zoe Mendoza Villas HM Palapas del Mar Customer Service Manager
All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Not included
Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Villas HM Palapas del Mar offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Villas HM Palapas del Mar. This 4-star Isla Holbox hotel is smoke free.
Available in some public areas: Free WiFi
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free self-service breakfast daily from 7:00 AM to 10:30 AM.
Restaurante Bufé – On-site buffet restaurant.
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.
