The owners were prompt with communication. It was an adequate lodging. A few snags but overall, it served the purpose we needed. I would make suggestions to make it more comfortable starting with the futon, the mattress on the bunk beds and more than 1 towel, 1 wash cloth, 1 hand towel each, for a 5 day stay. We're on vacation. And it wasn't cheap by any means. I think the toilet paper/paper towel thing threw me the most. You have to replace your own. As much as the room costs, it was a bit cringy to replace our own room staples and to have to wash our own towels if we wanted clean ones. And buying our own TP and Paper towels was just surprising. Otherwise, the owners are great. The room is okay for it's purposes. Thanks,The golden girls from NC