"Excellent location. Real central to everything one needs to see in Old Town. A stone throw away from Hagia Sofia (can see dome from pool), the Blue M ... " More
20 Dec 2022 by Hotel Management
Dear Akhil,First and foremost, we Sura Hagia Sophia would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown.We are very pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your kind experience regarding our beautiful property.We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.Kindest Regards,
10 Apr 2024 by Sura Hotels Management
Dear IsmailThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.Please inform us what did you ordered that was not brought to you. Do you mean coffee and water ... which everyday must be put ın the room or any order to our Bar? We apologize to you for any inconvenience caused by us. We look forward to welcoming you and your loved ones back on your next trip to Istanbul, if you give us a second chance.Our sincerest regards,Sura Hotels.
20 Mar 2024 by Sura Hotels Management
Dear VaitThank you for your feedback about your stay at our hotel. Sura Hotels. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.
28 Feb 2024 by Sura Hotels Management
Dear SueljaThank you for your feedback about your stay at our hotel. Sura Hagia Sophia Hotel. As a hotel, we are constantly reviewing our standards and striving to be better in order to provide our guests with a luxurious and quality service at all times by the help of our professional staff. We are proud to host our guests in an open-air museum in the historical peninsula, the heart of Istanbul, which has been home to three great civilizations and dates back to 8500 years ago according to the latest excavations.We look forward to welcoming you and your loved ones back on your next trip to Istanbul. As always, it will be our privilege to serve you as you continue to discover the unique beauties of this historic city.Our sincerest regards,Sura Hotels.
6 Jan 2024 by surahotels management
Hello Dear LabinotFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown. We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. Your kind comments have already been shared with our department heads to take the necessary actions accordingly.We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.Kindest Regards,Hotel Management
12 Dec 2023 by Sura Hotels Management
Hello Dear RagmiFirst and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and express our happiness for your kind rating.We will be more than, only, being happy if you gıve us the honor to host you and your guests, in the near future in our beautiful property and timeless city.Kindest Regards.Sur Hotels Management
4 May 2023 by Fatih ALPASLAN
Dear Songul,First and foremost, we Sura Hagia Sophia would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia and state our happiness for your kind interest shown.We are very pleased to hear that you enjoyed your stay with us and we would like to thank you for taking your time to share your kind experience regarding our beautiful property.We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city.Kindest Regards,Hotel ManagementFatih ALPASLANGuest Experience Manager
3 May 2023 by Fatih ALPASLAN
Dear Senad,First and foremost, we would like to thank you on behalf of the ladies and gentlemen of Sura Hagia Sophia.We value all your feedbacks as they guide us, motivate and give us the opportunity to improve our service quality. We are very sorry for the inconvenience that you had during your visit. We whould like to more informations regarding the your stay experience for for opportunity to improve our service quality. Should you need any further assistance please do not hesitate contact with usBest RegardsFatih ALPASLANGuest Experience Managerguestmanagement@surahotels.com
17 Sep 2022 by Sura Hotels Management
Dear Muhammed, Thank you very much for choosing Sura Hagia Sophia Hotel. I am very happy to see that you enjoyed your stay with us. I'll be sharing your praise with the entire staff.We are looking forward to welcoming you back soon. Kind regards, Sura Hotels Management
4 Apr 2022 by Sura Hotels Management
Dear Annis, First of all, we would like to thank you for choosing Sura Hagia Sophia Hotel for your accommodation. We need to receive our guests’ comments about their stay with us to improve our service quality in a better way constantly. We are very glad to hear that you have enjoyed our services during your stay. We assure you we are going to share your kind words with all our team members and we believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your kind thoughts with us. It is going to be a great pleasure for us to welcome you again to Sura Hagia Sophia Hotel in the nearest future. Best Regards
Sura Hagia Sophia Hotel offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and limo/town car service. A children's pool, a seasonal outdoor pool, and spa services are also featured at the luxury Sura Hagia Sophia Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking is available. This 5-star Istanbul hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Sura Hagia Sophia Hotel offers 220 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Galeyan Restaurant – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Happy hour is offered.
24-hour room service is available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sura Hagia Sophia Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
